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question asked: Apr 05 '17, 2:29 p.m.
question was seen: 1,569 times
last updated: Apr 06 '17, 4:35 a.m.

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Has anyone encountered an error trying to edit a DNG artifact using Internet Explorer?

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Jamie Berry (140●1●41●96) | asked Apr 05 '17, 2:29 p.m.

 We are running DNG 6.0.3 with iFix003.  We have an encountered an issue where a user was attempting to modify some attributes from one of the artifacts - going to the artifact, clicking Edit, changing attribute, clicking save.


When they did this using Internet Explorer version 11.09.9600.18617, they receive an error:

The artifact cannot be saved.  (details below)
ID CRRRW7346E  The artifact content is not valid RM XHTML.

RequestError:  Unable to load ....   status: 403

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The content of the artifact text is just a simple section of text, nothing fancy.

Any idea on why this is occurring?  The artifact can be modifed using Chrome, 

Jamie.

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Georg Kellner (840●4●81●109) | answered Apr 06 '17, 4:35 a.m.

Hi Jamie,

there is a bug in the current patch for IE.

https://support.microsoft.com/en-us/help/4016446/forms-in-dynamics-crm-2011-are-not-displayed-correctly-after-kb-401307

MS has problems with forms in Dynamics CRM.
We've seen problems with editing queries in ClearQuest.
Maybe this is also th cause regarding your issue.

There is a fix available afaik.

Greetings Georg.

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