It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×6,033
×3,954

question asked: Apr 19 '13, 8:53 a.m.
question was seen: 4,490 times
last updated: Apr 23 '13, 10:16 a.m.

Related questions

Problem creating and printing diagrams artifacts

0
LUIZ DE ALMEIDA (230●1●61●91) | asked Apr 19 '13, 8:53 a.m.
Hi,

I am using RRC 4.0.1 and I found the following problem:

When I try to "create and print" artifact of types "Business Process Diagram" and "Simple Flow Diagram" the document generated is blank (PDF or Word). The diagrams doesn't appears, only the name of artifact.

This occurs only with this type of artifact, all of other types I can create and print.

Anybody knows why this error occurs?

3 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Kevin Ramer (4.5k●9●186●201) | answered Apr 19 '13, 9:29 a.m.
Your server may need to have a setup for a "converter"

https://jazz.net/library/article/1089
0
permanent link
Stef van Dijk (2.0k●1●7●9) | answered Apr 19 '13, 10:17 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
edited Apr 19 '13, 10:18 a.m.
You may be experiencing a version of the following known problem:
Embedded graphical artifacts did not show up in the RRDG reports - graphical artifacts in modules are not printed on pdf (60102)

0
permanent link
LUIZ DE ALMEIDA (230●1●61●91) | answered Apr 23 '13, 10:16 a.m.

Your server may need to have a setup for a "converter"

https://jazz.net/library/article/1089

Kevin,

I have converter installed and configured. I can see and edit my diagrams. I just can not "create and print" in PDF or Word format. And this problem is occuring only with "Business Process Diagram" and "Simple Flow Diagram". With Use Case Diagram, for example, the error does not happens.

Sorry if my english is not correct...it is not my native language.

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.