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Is There A Way to Pull Data From RQM and Put In Change Request Ticket


Rob Olsen (35431) | asked Mar 31 '17, 4:04 p.m.

I have a customer who would like to use RTC to capture "test failures" and capture some of the RQM data and "auto-magically" prefill out a "Defect" when the "Change Request" option is selected.  Is this possible?

As an example, I have created a "Create Problem Report" task in RTC. (I am still trying to get the InLine Editor to work but that is another question in the Forum).  When they run in to a error during a test, they want to click on "Change Request" select "Create Problem Report" and have some of the fields pre-filled from the RQM data.  Is there a way to do this?  Or will the user have to "cut and paste" the information?

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Donald Nong (14.3k213) | answered Apr 02 '17, 10:24 p.m.

Firstly, the action to transfer the data from RQM to RTC is push (HTTP POST), not pull. Understanding this may switch your focus on the areas that you may need to customize. If you do a network trace when creating an RTC defect from within RQM, you can see that the request is a POST to the WI Creation Dialog fetched at a previous step. As far as I can see, only two standard OSLC attributes are in the POST data - dcterms:title and dcterms:description. Take a look at the Work Item Creation Dialog section of the below article about this process. If you are developing your own OSLC consumer, I am sure you can add more attributes in the POST data, but for RQM itself, I haven't found any documents about such customization.
https://jazz.net/library/article/1001

I also found this old article but am not sure whether it is still applicable.
https://jazz.net/library/article/463

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