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Recent dashboards/ items not loading in RTC 5.0.2

Rashmi B (19627) | asked Mar 27 '17, 9:14 a.m.

 Hi All,

Recent dashboards/ items not loading in RTC 5.0.2, It was working earlier.I am seeing the same behavior with all other recent items.

Is there a way to troubleshoot ?

Don Yang commented Mar 28 '17, 6:08 a.m.

did you check with jts.log and see anything there?

Rashmi B commented Mar 28 '17, 9:48 a.m.

 I see similar type of warning messages in JTS log, not sure this is something related to the issues

<> /jts/view-history]  WARN                       - Unhandled Exception
java.lang.RuntimeException: org.apache.jasper.JasperException: org.apache.jasper.JasperException: Unable to load class for JSP
at net.jazz.web.jsp.internal.JspPage.service(
at net.jazz.web.jsp.JspEngine.service(

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