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question asked: Mar 27 '17, 9:14 a.m.
question was seen: 1,048 times
last updated: Mar 28 '17, 9:48 a.m.

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Recent dashboards/ items not loading in RTC 5.0.2

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Rashmi B (19●7●27) | asked Mar 27 '17, 9:14 a.m.

 Hi All,


Recent dashboards/ items not loading in RTC 5.0.2, It was working earlier.I am seeing the same behavior with all other recent items.

Is there a way to troubleshoot ?


Comments
Don Yang commented Mar 28 '17, 6:08 a.m.

did you check with jts.log and see anything there?

Rashmi B commented Mar 28 '17, 9:48 a.m.

 I see similar type of warning messages in JTS log, not sure this is something related to the issues

<com.ibm.team.dashboard.personal@ff6821ab-5c56-481a-8f06-f1e716cbd6b5> /jts/view-history]  WARN com.ibm.team.resource.markers                       - Unhandled Exception
java.lang.RuntimeException: org.apache.jasper.JasperException: org.apache.jasper.JasperException: Unable to load class for JSP
at net.jazz.web.jsp.internal.JspPage.service(JspPage.java:58)
at net.jazz.web.jsp.JspEngine.service(JspEngine.java:51)
at com.ibm.team.dashboard.service.internal.markers.ViewHistoryService.perform_GET(ViewHistoryService.java:78)




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