Previously we've used RTC 3.0.1, 4.0.5, and 4.0.7, and we have been able to turn off the email notification function under Server Admin. (jts/admin#action=com.ibm.team.repository.admin.configureMailSettings). Then we import large numbers of records, wait for 20-30 minutes for the timeout on the email notification, and turn it back on. No emails get sent for the large number of records imported (YAY!).

We upgraded to 5.0.2. For our first large import, we turned off the email service successfully. The we imported the first 2000 records approx. We waited 30 minutes and turned the email back on. Ten minutes later we started receiving the emails for the import, from the first record like it kept all the emails waiting for the service to be turned on.

How can I change the timeout because I can't find a value to do that? Or how can I stop it from sending the emails?

PLEASE help - we are talking tens of thousands of emails that will be generated in the next few weeks if we don't fix this... and it will impact a great number of users (500+) who don't want emails from what they perceive to be old issues.

Thank you,
Donna