It's all about the answers!

Ask a question

Unable to fetch license usages report using RLKS Reporting Tool.


Krunal Gaoli (671269) | asked Feb 24 '17, 12:37 a.m.

Hi Team,

I am using RLKS 8.1.4 and RLKS Administrator and Reporting Tool to fetch the licenses usages report for my 
CLM floating Licenses.

While I am trying to established connection between RLKS Reporting tool and CLM server I am getting below Error:
"The server is unreachable, specify the server on which the agent is running."
I checked and identified that agent is running and my agent and RLKS reporting tool is on different server.

Anyone have resolution on same.

Best Regards.
Krunal.

One answer



permanent link
Krunal Gaoli (671269) | answered Feb 24 '17, 8:50 a.m.

 solution is :


Configure Agent first add following parameter to the  rclagentconf.properties file.

# Applicable values : FLEX, JAZZ
#       FLEX - For IBM Rational License Key Server type license server.
#       JAZZ - For CLM server configured as license server.
AGENT_TYPE=JAZZ
# Path to Location of lmgrd executable if agent type is FLEX. 
# Leave the value blank (empty string) if agent type is JAZZ
#       NOTE : Use '/' as folder separator.
INSTALL_LOC=
# Path to log file configured with license server in INSTALL_LOC
#       NOTE : Use '/' as folder (or) file separator.
LOG_FILE=ibm_installation directory\AppServer\profiles\AppSrv01\logs
# Path to license files configured with license server in INSTALL_LOC if agent type is FLEX.
#       Multiple license files can be provided by separating them with delimiters ';' for windows and ':' for non-windows platforms.
#       NOTE : Use '/' as folder (or) file separator.
# Leave the value blank (empty string) if agent type is JAZZ

Locaton for rclagentconf.properties : IBM_installation directory\RCL\RLKSAdminAgent\servers\rclagent\conf\rclagent

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.