User approved in blue group can not be added to RTC project - not shown in the list when I search for new members to add
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User approved in blue group can not be added to RTC project - not shown in the list when I search for new members to add.
User was approved in blue group over 24 hours ago and is still not in list for RTC to add a new member.
3 answers
Well, the 'blue group' term is IBM specific.... If you are Jazz Admin try looking for the user in both Active and Archived users. If the ID was part of the registry in the past it may have become archived. RTC won't allow adding archived users to project.
Beyond that you might need to get with your RTC provider.
Comments
I am an admin to the project and I am not seeing any additional options on the far right of the users row when I hover. Am I not the right type of admin then?