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question asked: Mar 13 '15, 3:26 a.m.
question was seen: 2,469 times
last updated: Mar 13 '15, 6:59 a.m.

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RTC weblink 9443/jazz/web getting redirected to 9443/jazz/_theming/allThemeJS

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Dhruv Bansal (17●12●15) | asked Mar 13 '15, 3:26 a.m.
Hi,

We have environment of RTC 4.0.6 on RHEL 6.4 on DST Cloud. It has been working perfectly since 6-7 months but suddenly it stopped working. I restarted it services and we are now able to access RTC over client but our web URL(https://<hostname>:9443/jazz/web) link is redirecting us to some different URLhttps://<hostname>:9443/jazz/_theming/allThemeJS.

Thanks
Dhruv
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Krzysztof Kaźmierczyk commented Mar 13 '15, 6:59 a.m.

Hi Dhruv,
I would start to look into jazz.log and WAS log files. Do you see any errors there?

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