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Artifact Workflow editor missing groups in 'States'

Within the workflow editor in DNG 6.0.2, there are no groups available to choose from under the 'States' section.  It showed various groups in our UAT environment 6.0.2, but our Prod environment does not.  Any ideas as to why it displays None? I have tried adding a new state and it still does not provide any groups to assign.


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Is the PROD environment upgraded from an older version? This is the only thing I can think of that can cause such issue.

You can export the process template of the affected PA and the common one "Requirements Management application template", and check the content of the included specification.txt. It should contain something like:

         <data>
            <configuration-data xmlns="http://com.ibm.rdm.process/workflow" id="com.ibm.rdm.process.configuration.workflow">
                <stateGroupDefinition category="draft" id="draft" name="New" />
                <stateGroupDefinition category="underreview" id="underreview" name="Under Review" />
                <stateGroupDefinition category="reviewed" id="reviewed" name="Reviewed" />               
                <stateGroupDefinition category="approved" id="approved" name="Approved"/>
                <stateGroupDefinition category="published" id="published" name="Published"/>
                <stateGroupDefinition category="closed" id="closed" name="Closed" />

ben stout selected this answer as the correct answer

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Prod was upgraded from 5.0.2 to 6.0.2. I exported the process template from the affected PA and did not see the text above in the specification.txt file. 

Is there an easy way to update that? Forgive me as I know DNG but not nearly as much about RTC. Thank you for your initial answer and help!

You can try to use the function Deploy Predefined Template function in the Manage Templates page to the update the template to the correct version. If the issue persists, I suggest you contact IBM Support.

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Question asked: Feb 13 '17, 2:00 p.m.

Question was seen: 1,277 times

Last updated: Feb 17 '17, 3:40 p.m.

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