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question asked: Feb 13 '17, 2:00 p.m.
question was seen: 1,229 times
last updated: Feb 17 '17, 3:40 p.m.

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Artifact Workflow editor missing groups in 'States'

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ben stout (17●1●20) | asked Feb 13 '17, 2:00 p.m.

Within the workflow editor in DNG 6.0.2, there are no groups available to choose from under the 'States' section.  It showed various groups in our UAT environment 6.0.2, but our Prod environment does not.  Any ideas as to why it displays None? I have tried adding a new state and it still does not provide any groups to assign.


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Donald Nong (14.5k●6●14) | answered Feb 13 '17, 7:24 p.m.

Is the PROD environment upgraded from an older version? This is the only thing I can think of that can cause such issue.

You can export the process template of the affected PA and the common one "Requirements Management application template", and check the content of the included specification.txt. It should contain something like:

         <data>
            <configuration-data xmlns="http://com.ibm.rdm.process/workflow" id="com.ibm.rdm.process.configuration.workflow">
                <stateGroupDefinition category="draft" id="draft" name="New" />
                <stateGroupDefinition category="underreview" id="underreview" name="Under Review" />
                <stateGroupDefinition category="reviewed" id="reviewed" name="Reviewed" />               
                <stateGroupDefinition category="approved" id="approved" name="Approved"/>
                <stateGroupDefinition category="published" id="published" name="Published"/>
                <stateGroupDefinition category="closed" id="closed" name="Closed" />

ben stout selected this answer as the correct answer
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ben stout commented Feb 15 '17, 2:10 p.m. | edited Feb 15 '17, 2:10 p.m.

Prod was upgraded from 5.0.2 to 6.0.2. I exported the process template from the affected PA and did not see the text above in the specification.txt file. 

Is there an easy way to update that? Forgive me as I know DNG but not nearly as much about RTC. Thank you for your initial answer and help!

Donald Nong commented Feb 16 '17, 12:31 a.m.

You can try to use the function Deploy Predefined Template function in the Manage Templates page to the update the template to the correct version. If the issue persists, I suggest you contact IBM Support.

Diane Everitt commented Feb 17 '17, 3:40 p.m.

Deploying predefined process templates

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