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Explore project area doesnt showup when using hostname or ip address in the web url


Kanagasabapathi R (156) | asked Feb 08 '17, 12:10 a.m.

Hi,

I am using CLM 6.0.1 iFix003, the problem i am facing is when i use weburl like:https://clm.aliasname.com/ccm/admin the explore project area button shows up for PA that i am member of but instead of clm.aliasname.com when i use hostname or ip address (i.e,https://clm.hostname (or) ipaddress.com/ccm/admin) the explore project area button is not showing up.

Even when i create a project area (with Jazzadmin) rights the button is not showing uo using hostname or ip address of CLM server.

Could anyone help ?

Thank you.

Regards,
Saba

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Lily Wang (4.9k714) | answered Feb 08 '17, 12:59 a.m.

When you configured the server via "jts/setup", I guess you used "https://clm.aliasname.com/" as the server's public URI. You should always access the CLM server using public URI. Using hostname or IP address may break some links so the issue you experienced is expected.

Kanagasabapathi R selected this answer as the correct answer

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Kanagasabapathi R commented Feb 13 '17, 12:44 a.m.

Thanks for your answering.

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