Error while creating workitems using specific WI template
we are using RTC 6.0.2 and are facing a problem where specifically 2 users are getting an error while launching workitem template. The users are able to launch other templates without any error. They are able to create WI manually. The template in question launched by another user (has admin kind of roles assigned to him)works fine.
The error is 'The save workitem operation cannot be completed. Permission is required to complete the operation. ID CRJAZ6053E.
If access or role was an issue, then those users should get an error while launching other templates too.
If template was faulty, the other user have got the same error as these two users.
Please advise
One answer
Users can be limited to create certain work item types or to set specific attributes like filed against. This can impact some template but not others. So your assumption that permissions would impact all templates is most likely wrong. I would definitely suggest to check the roles and permissions. I wonder if there is a more detailed information somewhere. Maybe it is just hidden by the template layer.
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