It's all about the answers!

Ask a question

Plan snapshots doesn't work on 6.0.3 release

Peter Vilhelmsen (32) | asked Jan 30 '17, 5:25 a.m.

We just upgraded to Version 6.0.3
We now find that we cannot open new snapshots on Release Backlog Plans?

The Create Snapshot icon is grey, and RTC states: No snapshots are available for this plan

I can still do new snapshots on plans opened before 6.0.3.
Is there any known work-around or fix?

Peter Vilhelmsen

Accepted answer

permanent link
Ralph Schoon (61.5k33643) | answered Jan 30 '17, 6:37 a.m.
After starting my test environment it looked the same for me, But If you hover over the grayed out plan snapshot button, it will tell you something like "Before creating a plan snapshot all items n the plan must be loaded, open the "Planned Items" tab and expand all items.

After all items are loaded, the button to create a plan snapshot becomes enabled.

If this does not solve your problem, you might want to  open a PMR with support.
Peter Vilhelmsen selected this answer as the correct answer

Peter Vilhelmsen commented Jan 30 '17, 10:02 a.m.

Thanks Ralph!
It was that easy :-)
BR Peter

Sathish Kumar B commented Apr 24 '19, 11:22 p.m. | edited Apr 26 '19, 5:45 p.m.

 wow easy

Your answer

Register or to post your answer.