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question asked: Jan 13 '17, 10:47 a.m.
question was seen: 1,871 times
last updated: Jan 16 '17, 4:34 a.m.

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Eclipse RTC connection timeout CRJAZ2381E

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boukari sabri (11●1) | asked Jan 13 '17, 10:47 a.m.

 Hello team, 


I'm trying to make a multiple flow management throw my eclipse RTC workspace, but suddenly after being synchronising my local/remote workspace eclipse disconnected from host and i can't anymore connect to JAZZ URI.

I looked in many discussion about same issue but none of them resolve my issue.

i'm in JAZZ 5 and eclipse neon, java jdk 8u92.
connection was establiseshed and i'm already connected with web manager but i need eclipse to do the operation because web manager is not sufficient to manage workspace and stream ( or i don't know how to do).
Also, i can't find any clear guide to use another tool to manage workspace ( example MS-SCCI)! no way to find the right URL for download.

If somone has already encountred same issue, i would be greatfull for his help.
thanks,

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Donald Nong (14.5k●4●14) | answered Jan 15 '17, 5:59 p.m.

Neither Eclipse Neon (4.6.2) nor JDK 8 is supported with RTC 5.0.x, so you are basically in an unsupported environment.
https://jazz.net/wiki/bin/view/Deployment/CLMSystemRequirements50

If you hope that others can help you, you should at least post the detailed error messages, as the error code CRJAZ2381E can mean many things.

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boukari sabri (11●1) | answered Jan 16 '17, 4:34 a.m.

 Good morning, 


I would do that ( posting logging details) but i wasn't able to found them, rather than that all logs found was meaningfull.
Issue was resolved with a new installation, JDK wasn't the main cause as it was working before it may be an issue blocking connection due to huge push.

Thanks,

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