Ability to select one of multiple action when creating workitem
I am using RTC 6.0.2
One answer
It is not possible in RTC. A single target state is allowed for an action, and the workflow only take a single "start action". This means that you will end up with a single state (Draft in your case), the target state of the "start action", when submitting a work item. You can develop an extension to automatically transit the work item from Draft to Submit if certain requirements are met (they have to be clearly defined).
In fact, can you show me a flowchart with the actual change management process? I rarely see such flowcharts with multiple actions right from the start.
Comments
Thanks Donald for you your response.
Don,
If the users don't have the permission, you can not create a follow up action that allows it.
So this is not possible to achive and, to be honest here, it does not make any sense at all. Either users/roles can do a state change or they can't. So either they can Submit or not.
This is computer science, boolean, true or false. Your business rule seems to be incompatible to boolean logic..
Ralph,
From what I understand, some users just want to skip the Draft state/step, so it may not be about permission. I guess the flowchart may look like this:
Start --> Draft --> Submitted
|---------------------^^^
Basically someone wants to take the second route. I asked Pankaj to provide the flowchart just to confirm this. Of course I agree with you that this cannot be done in RTC, or even in computer science in general. :-)
I've worked with a customer who tried to implement a workflow without any knowledge of a proper flowchart. You never know what they are thinking about if you don't ask.
There is one initial action which is pretty much a design requirement as it is automatic. After that it is all normal actions as workflows desire, so that won't work.
I am all too aware about skills/lack of even basic knowledge of basic concepts needed to implement and use CLM, Don. I am spending way too much time on the forum trying to teach these.