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Error in SystemOut.log


Matthew Clark (80418) | asked Jul 26 '16, 3:41 p.m.
Jazz 6.0.1 with iFix006

00000186 SystemOut     O 2016-07-26 15:01:04,194 RQM [qm: AsynchronousTaskRunner-4 @@ 15:01] ERROR com.ibm.rqm.defects.service                         - ChangeRequestCollector:runTask AQXCM5001E The OSLC request to connect to a remote server failed.  Project area: PROJECT_NAME (Quality Management); Connection URL: https://PUBLIC_URI:9443/ccm/oslc/contexts/_L3MpRbYLEeW5FoV8iJ8FyQ/workitems/services.xml; Details: null.

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Ara Masrof (3.1k15) | answered Jul 26 '16, 4:08 p.m.
JAZZ DEVELOPER
You may be encountering the issue mentioned in this Workitem
141279 QM: -Unexpected AQXCM5001E errors in qm.log

Within the workitem there is also a reference to the following topic from the online help
Configuring the CCM application as your defect provider
Matthew Clark selected this answer as the correct answer

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Matthew Clark commented Jul 27 '16, 4:20 p.m.

Thank you Ara. If I understand this correctly, the fix for this is....

1. Go into CCM admin
2. Click Consumers (Inbound)
3. Edit the entry that reads https://PUBLIC_URI:9443/qm/rootservices
4. Select qm_user for the Functional User ID

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