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Time Tracking in RTC


Matt Muller (55812156) | asked Jun 13 '16, 10:30 a.m.

Good afternoon,

Do any of you have any links that explain the Time Tracking side of RTC?

How to use Time Tracking

How to Report Time Tracking

How is it used within Agile Teams?

Thanks any useful links may answer my questions.

Regards

Matt Muller

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Fran Burgos (1231746) | answered Jun 14 '16, 6:18 a.m.
How to use Time Tracking?
> https://rsjazz.wordpress.com/2015/03/31/the-work-item-time-tracking-api/

How to Report Time Tracking?
> https://www.youtube.com/watch?v=cP-ehEO7GWI

How is it used within Agile Teams?
> "Time Tracking can be enabled in projects based on the Formal Project Management Process. If enabled the user can no longer edit the time spent attribute of work items." (first link).

Other links:
http://www-01.ibm.com/support/docview.wss?uid=swg21671555

Ralph Schoon selected this answer as the correct answer

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Kenny Smith (277412) | answered Jun 14 '16, 4:15 p.m.
 While, yes, you can. Can I suggest this option:

DON'T.

RTC makes a very poor timeclock. While it can be enabled (I have done it myself), it makes for a high level of overhead, and an opportunity for micromanaging. The best use of work item status is not to track a developer's time to the minute, but rather to track the status of the work item. Once a work item is started, it should stay "In progress", unless it truly gets moved to the back burner and may not get finished until a later iteration. It's better to track what is in progress and apply limits on the number of items in progress (e.g. Work In Progress limits), in order to encourage productivity. This means the team can show completed items sooner, rather than having many items in progress, but none complete. 

As far as timeclock accuracy goes, if your managers or executives are looking for this, they are likely looking in the wrong area for productivity improvements. They would be better served to look at removing impediments to the development team's work (via the Impediment or Risk work item), or looking at the Blocked Work Items query. I know the RTC devs will vouch for the efficacy of RTC's time reporting features, but I'm talking practical use of the tool, and using the right tool for the job. 

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Leonid Danilowicz (11) | answered Jan 13, 8:48 a.m.

Maybe some time tracking services?

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