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RTC url not loading in an iFrame in a Connections wiki page

Isabel Torres (631038) | asked Feb 09 '16, 2:50 p.m.
We had RTC 5.0.2, and had created an iFrame in a Wiki page of IBM w3 Connections, pulling the RTC dashboard into the wiki page.

After the RTC server was upgraded to 6.0.1, the iFrame doesn't load anything, it keeps blank.

I have tried creating iFrames with other non-RTC urls, and it works very well.

The problem is with RTC urls.

Thank you

Isabel Torres

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Marek Siekierski (817510) | answered Feb 09 '16, 3:25 p.m.
Hi Isabel,

I had a similar issue with DM recently, can you try the following:

1. Go to the CCM admin page
2. Go to the Advanced Properties section
3. Search for 'Application X-Frame-Options'
4. Change the default value from SAMEORIGIN to empty, or to be more secure against click jacking attacks, set the value to ALLOW-FROM <RTC server host> (see context help for more details).
Isabel Torres selected this answer as the correct answer

Isabel Torres commented Feb 09 '16, 7:01 p.m.

hi Marek,

I don't have "jazzadmin" role. I will ask the server administrator to try those steps.
I will confirm if that resolves the problem.

Thank you,

Isabel Torres commented Feb 24 '16, 5:25 p.m.

Many thanks Marek, that worked!!!

Thank you very much!!!

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anoop mc (74811195221) | answered Dec 20 '16, 12:27 a.m.
edited Dec 20 '16, 12:30 a.m.

We came accross a similar issue and  found that this option is missing in CCM version 502 when compared with CLM 601.

I suspect is this something to do with some settings to make this option available under CCM advanced properties.


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