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question asked: Feb 02 '16, 10:01 p.m.
question was seen: 2,373 times
last updated: Feb 03 '16, 10:40 a.m.

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RFT 8.6.0.5 functional tester adapter unable to connect to RQM 6.0 server

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Narayanan Potti (270●3●73●79) | asked Feb 02 '16, 10:01 p.m.
RFT 8.6.0.5 is installed on WIndows server 2012 R2. RQM 6.0 is installed in a different server in the same network.

On RFT server I can run Internet Explorer and login to RQM 6.0. In Rational Functional Tester Adapter for RQM in Connection Information tab I enter Server URL, User id and password the project area is blank and does not show RQM projects. Adapter Console tab shows: Unable to connect to the specified RQM server.

How to resolve the issue with connecting to RQM server ? is there a license type required ? Any help is greatly appreciated.

Thanks
NP
Comments
Charlie Seo commented Feb 03 '16, 12:40 a.m.

 You might be able to find more information from adapter log. Please share traces in the log for more details. 

2 answers

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Prakash Chauhan (36) | answered Feb 03 '16, 4:04 a.m.

What is the format of the URL you specify in the adapter ?

Is the browser using any proxy to reach the server ?

Adapter Log would  definitely help   , here is how you can collect the log:

http://www-01.ibm.com/support/docview.wss?uid=swg21597847

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Narayanan Potti (270●3●73●79) | answered Feb 03 '16, 9:04 a.m.
edited Feb 03 '16, 10:40 a.m.
Enabled debug log in Functional Test Adapter and started adapter using this command:
D:\IBM\SDP\FunctionalTester\RQMAdapter\configureadapter.bat

Log file contains this:

07:55:11,328 [main] DEBUG com.ibm.rqm.integration.client.clientlib           - End getFromServer
07:55:11,484 [main] DEBUG com.ibm.rqm.integration.client.clientlib           - Start getFromServer[https://<hostname>:9443/qm/secure/service/com.ibm.rqm.integration.service.IIntegrationService/projects]
07:55:11,500 [main] DEBUG com.ibm.rqm.integration.client.clientlib           - ++++ RQMConnectionHelper: Error received: 403, retry #: 0
07:55:11,500 [main] ERROR com.ibm.rqm.adapter.rft                            - Unable to find project areaGET [403] : <html><head><title>Apache Tomcat/7.0.59 - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 403 - </h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u></u></p><p><b>description</b> <u>Access to the specified resource has been forbidden.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/7.0.59</h3></body></html>
07:55:17,437 [main]  INFO com.ibm.rqm.adapter.rft                            - Fetching proxy information from commandline
07:55:17,437 [main]  INFO com.ibm.rqm.adapter.rft                            - Fetching proxy information from 'RQMAdapterOptions.pref' file
07:55:17,531 [main]  INFO com.ibm.rqm.adapter.library                        - Successfully created an HTTP client
07:55:17,531 [main] DEBUG com.ibm.rqm.integration.client.clientlib           - ++++ RQMConnectionHelper: login: https://sdssratd6782.state.mo.us:9443/qm
07:55:17,531 [main] DEBUG com.ibm.rqm.integration.client.clientlib           - ++++ RQMConnectionHelper: User already authenticated, just keep going and let the relogin support handle timeouts
07:55:18,015 [main] DEBUG com.ibm.rqm.integration.client.clientlib           - ++++ RQMConnectionHelper: relogin: 200
07:55:18,015 [main] DEBUG com.ibm.rqm.integration.client.clientlib           - End login
07:55:18,015 [main]  INFO com.ibm.rqm.adapter.library                        - The adapter is now connected
07:55:18,015 [main] DEBUG com.ibm.rqm.integration.client.clientlib           - Start getFromServer[https://sdssratd6782.state.mo.us:9443/qm/secure/service/com.ibm.rqm.integration.service.IIntegrationService/projects]
07:55:18,031 [main] DEBUG com.ibm.rqm.integration.client.clientlib           - ++++ RQMConnectionHelper: Error received: 403, retry #: 0
07:55:18,031 [main] ERROR com.ibm.rqm.adapter.library                        - Unable to find project areaGET [403] : <html><head><title>Apache Tomcat/7.0.59 - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 403 - </h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u></u></p><p><b>description</b> <u>Access to the specified resource has been forbidden.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/7.0.59</h3></body></html>
07:55:18,047 [main] DEBUG com.ibm.rqm.integration.client.clientlib           - Start getFromServer[https://<hostname>:9443/qm/rootservices]
07:55:18,093 [main] DEBUG com.ibm.rqm.integration.client.clientlib           -   ETag ["v0n3y9eJ3/Ur0AfTNBRPRlYeeKk="]
07:55:18,093 [main] DEBUG com.ibm.rqm.integration.client.clientlib           -   Cache-Control [public]
07:55:18,093 [main] DEBUG com.ibm.rqm.integration.client.clientlib           -   rqm_responseMessage [<?xml version="1.0"?>
<!--
    Licensed Materials - Property of IBM
    © Copyright IBM Corporation 2010, 2015. All Rights Reserved.
  
    Note to U.S. Government Users Restricted Rights: 
    Use, duplication or disclosure restricted by GSA ADP Schedule
    Contract with IBM Corp.
 -->

<rdf:Description
     xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
     xmlns:dc="http://purl.org/dc/terms/"
     xmlns:jfs="http://jazz.net/xmlns/prod/jazz/jfs/1.0/"
     xmlns:jtp="http://jazz.net/xmlns/prod/jazz/jtp/0.6/"
     xmlns:jd="http://jazz.net/xmlns/prod/jazz/discovery/1.0/"
     xmlns:jp06="http://jazz.net/xmlns/prod/jazz/process/0.6/"
     xmlns:ju="http://jazz.net/ns/ui#"
     xmlns:jdb="http://jazz.net/xmlns/prod/jazz/dashboard/1.0/"
     xmlns:rqm="http://jazz.net/xmlns/prod/jazz/rqm/qm/1.0/"
     xmlns:qm_rqm="http://jazz.net/ns/qm/rqm#"
     xmlns:oslc="http://open-services.net/ns/core#"
     xmlns:trs="http://jazz.net/ns/trs#"
     xmlns:trs2="http://open-services.net/ns/core/trs#"   
     rdf:about="https://<hostname>:9443/qm/rootservices">

  <!--
          Default root service registry document for an RQM server.
          Contains contributions for core JFS services and components
          and OSLC Quality Management.
          Specification is available at https://jazz.net/wiki/bin/view/Main/RootServicesSpec
   -->

  <!-- Add descriptive title here -->
  <dc:title xml:lang="en">Quality Management</dc:title>

  <!-- List of friends (applications known to this application) -->
  <jd:friends
      xmlns:jd="http://jazz.net/xmlns/prod/jazz/discovery/1.0/"
      rdf:resource="https://<hostname>:9443/qm/friends" />
      
  <!-- Viewlet-related properties -->
  <jd:viewletServiceRoot
        rdf:resource="https://<hostname>:9443/qm" />

  <jd:viewletWebUIRoot
        rdf:resource="https://<hostname>:9443/qm" />

  <!-- Default root service registry document for a JFS server. -->

  <jd:jsaSsoEnabled>false</jd:jsaSsoEnabled>
 
  <jfs:oauthRequestTokenUrl
        rdf:resource="https://<hostname>:9443/qm/oauth-request-token" />
 
  <jfs:oauthAccessTokenUrl
        rdf:resource="https://<hostname>:9443/qm/oauth-access-token" />
       
  <jfs:oauthRealmName>Jazz</jfs:oauthRealmName>
  <jfs:oauthDomain>https://<hostname>:9443/qm</jfs:oauthDomain>
       
  <jfs:oauthUserAuthorizationUrl
        rdf:resource="https://<hostname>:9443/qm/oauth-authorize" />
       
  <jfs:oauthRequestConsumerKeyUrl
      rdf:resource="https://<hostname>:9443/qm/oauth-request-consumer" />
 
  <!-- JAuth URLS -->
 
  <jfs:jauthCheckAuthUrl rdf:resource="https://<hostname>:9443/qm/jauth-check-auth"/>
 
  <!-- service for finding users and getting user info -->
  <jfs:users
        rdf:resource="https://<hostname>:9443/jts/users"   />
 
  <!-- Service to redirect to the resource that represents the authenticated user -->
  <jfs:currentUser
        rdf:resource="https:///<hostname>:9443/qm/whoami"   />
       
  <!-- JFS storage service -->
  <jfs:storage
        rdf:resource="https:///<hostname>:9443/qm/storage"   />
 
  <!-- JFS SPARQL query service -->
  <jfs:query
        rdf:resource="https:///<hostname>:9443/qm/query"   />

  <!-- Put RQM changes in here, so we do not have to merge all the time : START -->

  <!-- Quality Management services catalog -->
  <oslc_qm:qmServiceProviders
          xmlns:oslc_qm="http://open-services.net/xmlns/qm/1.0/"
          rdf:resource="https:///<hostname>:9443/qm/oslc_qm/catalog" />

  <!-- Quality Management Test Automation services catalog -->
  <oslc_auto:autoServiceProviders
          xmlns:oslc_auto="http://open-services.net/ns/auto#"
          rdf:resource="https:///<hostname>:9443/qm/oslc_auto_test/catalog" />

  <!-- QM TRS 1.0 -->
  <qm_rqm:trackedResourceSetProvider>
    <trs:TrackedResourceSetProvider>
      <trs:trackedResourceSet rdf:resource="https:///<hostname>:9443/qm/trs" />
      <dc:title xml:lang="en">TRS 1.0 for QM Resources</dc:title>
      <dc:description xml:lang="en">TRS 1.0 feed for QM resources</dc:description>
      <dc:type rdf:resource="http://open-services.net/ns/qm#" />
    </trs:TrackedResourceSetProvider>
  </qm_rqm:trackedResourceSetProvider>
 
  <!-- QM TRS 2.0 -->
  <qm_rqm:trackedResourceSetProvider>
    <trs2:TrackedResourceSet>
      <trs2:trackedResourceSet rdf:resource="https:///<hostname>:9443/qm/trs2" />
      <oslc:domain rdf:resource="http://open-services.net/ns/config#" />
      <dc:title xml:lang="en">TRS 2.0 for QM Resources</dc:title>
      <dc:description xml:lang="en">TRS 2.0 feed for QM resources</dc:description>
      <dc:type rdf:resource="http://open-services.net/ns/qm#" />
    </trs2:TrackedResourceSet>
  </qm_rqm:trackedResourceSetProvider>
 
  <!-- Process TRS 2.0 -->
  <qm_rqm:trackedResourceSetProvider>
    <trs2:TrackedResourceSet>
      <trs2:trackedResourceSet rdf:resource="https:///<hostname>:9443/qm/process-trs2" />
      <dc:title xml:lang="en">TRS 2.0 for QM Process Resources</dc:title>
      <dc:description xml:lang="en">TRS 2.0 feed for QM resources</dc:description>
      <dc:type rdf:resource="http://jazz.net/ns/process#" />
    </trs2:TrackedResourceSet>
  </qm_rqm:trackedResourceSetProvider>

  <!-- Server Rename Status -->
  <jfs:serverRenameStatus
      rdf:resource="https:///<hostname>:9443/qm/appServerRenameStatus" />

  <!-- Put RQM changes in here, so we do not have to merge all the time : END -->
 
  <!-- Change Management service catalog -->
  <!-- Deprecate QM as Change Management service provider starting from QM 6.0, see WI135518  -->
  <!--
  <oslc_cm:cmServiceProviders
          xmlns:oslc_cm="http://open-services.net/xmlns/cm/1.0/"
          rdf:resource="https:///<hostname>:9443/qm/oslc/workitems/catalog" />
  -->

  <!-- Configuration Management service catalog -->
  <oslc_config:cmServiceProviders
          xmlns:oslc_config="http://open-services.net/ns/config#"
          rdf:resource="https:///<hostname>:9443/qm/oslc_config/catalog"  />

  <!-- Widget Catalog service icon (provisional) -->    
  <ju:widgetCatalog
      rdf:resource="https:///<hostname>:9443/qm/jfs/WidgetCatalog"/> 

  <!-- JFS indexing service -->
  <jfs:indexing
        rdf:resource="https:///<hostname>:9443/qm/indexing"   />
       
  <!-- JFS revisions and history of storage resources -->       
  <jfs:history
        rdf:resource="https:///<hostname>:9443/qm/history"   />
 
  <!-- JFS full text search -->
  <jfs:search
        rdf:resource="https://<hostname>:9443/qm/search"   />

  <!-- JFS baseline service -->
  <jfs:baselines
        rdf:resource="https:///<hostname>:9443/qm/baselines"   />
       
  <!-- JFS mailer service -->
  <jfs:mailer
        rdf:resource="https:///<hostname>:9443/qm/mailer"   />       
        
  <!-- Project areas service. This service is provisional and may change in the next release. -->
  <jp06:projectAreas
        rdf:resource="https:///<hostname>:9443/qm/process/project-areas" />
               
  <!-- Process templates service. This service is provisional and may change in the next release. -->
  <jp06:processTemplates
        rdf:resource="https:///<hostname>:9443/qm/process/templates" />

  <!-- Process security service. This service is provisional and may change in the next release. -->
  <jp06:processSecurity
      rdf:resource="https:///<hostname>:9443/qm/process-security"/>
       
  <jd:infocenterRoot
        rdf:resource="https:///<hostname>:9443/clmhelp" />

  <rqm:majorVersion>4</rqm:majorVersion>
  <rqm:version>6.0.0</rqm:version>
 
  <!-- CLM automated setup -->
  <jd:registration
     rdf:resource="https:///<hostname>:9443/qm/service/com.ibm.team.repository.service.internal.setup.IRegistrationHandlerService" />
    
  <jfs:setupWizardDescriptor
     rdf:resource="https:///<hostname>:9443/qm/service/com.ibm.team.repository.service.internal.setup.ISetupWizardDescriptorService"/>
    
  <jfs:adminWebUI rdf:resource="https:///<hostname>:9443/qm/admin"/>
 
 
<!-- Discovery service for the JFS server and associated applications -->
  <jd:discovery
      rdf:resource="https:///<hostname>:9443/qm/discovery" />
       
  <!-- JFS revisions and history of storage resources -->             
 
    <!-- JFS bulk operations service -->
  <jfs:bulkOperations
        rdf:resource="https:///<hostname>:9443/qm/bulk"   />
 
  <!-- JFS changes service -->
  <jfs:changes
      rdf:resource="https:///<hostname>:9443/qm/changes" />
 
  <!--  Allow remote oauth consumer key authorization -->   
  <jfs:oauthApprovalModuleUrl
      rdf:resource="https:///<hostname>:9443/qm/_ajax-modules/com.ibm.team.repository.AuthorizeOAuth" />
 
  <!-- Dashboards service (provisional) -->
  <jdb:dashboards
        rdf:resource="https:///<hostname>:9443/qm/dashboards" />
 
  <!--  Application About service -->     
  <oslc:publisher

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