How do I resolve "CRJAZ2650E Authenticated user "P978866" does not exist in the repository"?
A user is not able to log in.
We are using RTC 5.0.2 set to authenticate to LDAP. One user added to the system can not log in. The user shows up under "users" and has a license and shows as being in the correct group. This is the error he gets logging into /ccm/web You are not authorized to view this page. CRJAZ2650E Authenticated user "P978866" does not exist in the repository. Login may be case-sensitive. Did you mean to login as "p978866"? Same error using both upper and lower case. |
Accepted answer
I would suggest to try and modify the user ID and make sure it is exactly what is in ldap within Rational Team Concert but the the link to the external LDAP user registry would need to be temporarily broken which would allow modifications to the user ID.
Daniel Ruebush selected this answer as the correct answer
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