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question asked: Jan 13 '16, 9:33 a.m.
question was seen: 1,650 times
last updated: Jan 14 '16, 10:14 a.m.

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RTC Micro Story points progress current springs not updated after DCC installation

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Adriano Fanelli (23●3●30●29) | asked Jan 13 '16, 9:33 a.m.
Hello Folks,
                  the user wants to run the RTC Micro Story points progress current springs from Dashboard - Plan - Current Plan - "Spring" - Connect to Spring - Dashboard - Micro Story and the progress shows September 2015
and the current Spring is not shown. Also other Micro xxx reports has the same situation ...
I suspect that it stopped to update after I installed the DCC 5.0.2 (DC Jobs are running) .
Any suggestion? Thanks in advance
env. AIX/WAS/DB2/CLM 5.0.2 fp6
Adriano

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Rafik Jaouani (5.0k●1●6) | answered Jan 14 '16, 10:14 a.m.
JAZZ DEVELOPER
Adriano, can you please contact IBM support and create a PMR. There could be many reasons. May be DCC was not configured properly. Ensure your RTC server is listed as a resource group in DCC. Also ensure the user that DCC uses to login to RTC is a Jazz Admin user, etc...

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