After upgrading from CLM 5.0.x to 6.0 the RTC/RQM build integration no longer works, new build defintions are records do now sync to RQM
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Hi,
After upgrading from RQM 5.0.x (specifically RQM 5.0.2) to 6.0 (including the any iFix for 6.0) the RTC/RQM build integration no longer works. New build definitions and build records do not synchronize to RQM (do not appear in Browse > Build Definitions, Browse > Build Records).
I know there has been a change in 6.0 and there is no longer a user specified for
After upgrading from RQM 5.0.x (specifically RQM 5.0.2) to 6.0 (including the any iFix for 6.0) the RTC/RQM build integration no longer works. New build definitions and build records do not synchronize to RQM (do not appear in Browse > Build Definitions, Browse > Build Records).
I know there has been a change in 6.0 and there is no longer a user specified for
3 answers
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Hi,
1. Go to the CCM administration page > application > Communication > Consumers (Inbound) and find the RQM consumer key, e.g https://clmserver.ibm.com:9443/qm/rootservices in the screen shot below
2. Click the pencil to edit that consumer and assign the Functional User ID 'qm_user' if it is not already assigned
3. Go to "Users" from CCM, JTS or JTS administration and ensure that 'qm_user' has the Rational Quality Manager - Connector license
4. Build definitions and records should now appear in RQM project areas that have the Build Provider configured from Manage Project Properties > Builder Provider (after the interval specified in "Delay" in RQM advanced properties > Build Integration Framework). If they do not then try step #5
5. Log into the RQM project area where build definitions/records are not synchronizing from RTC. Go to "Manage Project Properties" > Build Provider and click "Configure." Then select the CCM project area that will provide builds and click "Finish."
Please note that the documentation inconsistencies are being track in https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/372555
Thanks,
Brett
1. Go to the CCM administration page > application > Communication > Consumers (Inbound) and find the RQM consumer key, e.g https://clmserver.ibm.com:9443/qm/rootservices in the screen shot below
2. Click the pencil to edit that consumer and assign the Functional User ID 'qm_user' if it is not already assigned
3. Go to "Users" from CCM, JTS or JTS administration and ensure that 'qm_user' has the Rational Quality Manager - Connector license
4. Build definitions and records should now appear in RQM project areas that have the Build Provider configured from Manage Project Properties > Builder Provider (after the interval specified in "Delay" in RQM advanced properties > Build Integration Framework). If they do not then try step #5
5. Log into the RQM project area where build definitions/records are not synchronizing from RTC. Go to "Manage Project Properties" > Build Provider and click "Configure." Then select the CCM project area that will provide builds and click "Finish."
Please note that the documentation inconsistencies are being track in https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/372555
Thanks,
Brett
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When looking at the qm.log you may see error messages like the following which would confirm you are running in to this issue:
2017-04-09 13:13:40,311 [qm: AsynchronousTaskRunner-4 @@ 13:13] ERROR com.ibm.rqm.defects.service -
ChangeRequestCollector:runTask AQXCM5001E The OSLC request to connect to a remote server failed.
Project area: CAATS (Quality Management);
Connection URL: https://server:port/ccm/oslc/contexts/RmFK0JqEEeWhIuZ8-CQDg/workitems/services.xml;
Details: null.