clmhelp is not working
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Hello
We have installed CLM 5.0.2 ifix006_ifeature in our environment , where the clmhelp is not available which opens a blank HTML page.
For example:https://XX-YY-ZZ:9443/clmhelp/topic/com.ibm.team.workitem.doc/topics/c_work_items.html
There is a clmhelp.war deployed to WAS(8.5.5.6) which is up and running.
i have restarted clmhelp.war manytimes, but still its the same.
Regards
Saba
We have installed CLM 5.0.2 ifix006_ifeature in our environment , where the clmhelp is not available which opens a blank HTML page.
For example:https://XX-YY-ZZ:9443/clmhelp/topic/com.ibm.team.workitem.doc/topics/c_work_items.html
There is a clmhelp.war deployed to WAS(8.5.5.6) which is up and running.
i have restarted clmhelp.war manytimes, but still its the same.
Regards
Saba
3 answers
![](http://jazz.net/_images/myphoto/67062624dcfe6dc12cafebf927dd3d77.jpg)
Hi Kanagasabapathi,
To add to the above information that was provided, are you in a distributed environment? Please note that there are some additional configuration steps that may need to be performed before you can access the help. Please see the below link for further information:
Best regards,
Ted