new process template was not reflected in the UI, on updating on existing project area
Hi All,
When we try to update the new process template on existing project area, on successful update, process template was not reflected in the UI(web).
To be clear:
We have a project area "A" with process template "A", now we have a process template "B" which is uploaded into the RTC and created with the project area "A", now project creation was successful with process template "B" on project area "A". But when we checked in UI(web) , its shows the old process template "A" not with "B".
When we try to delete the process template "B", it shows with error that "cant be deleted used with project area "A".
Please let me know, is this is a bug with UI or the existing functionality of the RTC.
When we try to update the new process template on existing project area, on successful update, process template was not reflected in the UI(web).
To be clear:
We have a project area "A" with process template "A", now we have a process template "B" which is uploaded into the RTC and created with the project area "A", now project creation was successful with process template "B" on project area "A". But when we checked in UI(web) , its shows the old process template "A" not with "B".
When we try to delete the process template "B", it shows with error that "cant be deleted used with project area "A".
Please let me know, is this is a bug with UI or the existing functionality of the RTC.
One answer
When a project area is created, the process content of the template is *copied* into the project area. After that, changing the template will not change the project area.
I do not understand what you mean by this step:
now we have a process template "B" which is uploaded into the RTC and created with the project area "A"
What do you mean by "created with the project area A" ?
Thanks,
Ruby
I do not understand what you mean by this step:
now we have a process template "B" which is uploaded into the RTC and created with the project area "A"
What do you mean by "created with the project area A" ?
Thanks,
Ruby
Comments
I agree with Martha. When a project is created, the process template used for the initial creation is recorded in the project info. it is never used, or changed again.
If you are not using Shared Project Areas, then you cannot 'recreate' or effectively modify the info used to create the project.
If you ARE using Shared Project Areas, then you change the PARENT process area, but the initial template used still does not change. (in this case the initial template SHOULD have been the unconfigured template)
Comments
Donald Nong
Aug 26 '15, 3:22 a.m.Let me try to reword your procedure (which should be the correct steps if I understand correctly what you are trying to do).
You have a process template named "T-A", and you create a project area "P-A" based on "T-A". Then you customized project area "P-A", and export a process template out of it, named "T-B". Then you import "T-B" into RTC, and create a new project area "P-B" based on "T-B".
And now, the process configuration looks the same as "T-A", or "P-A"?