CLM 5.0.2: URL for JRS changes during login
Hello,
I installed RTC v5.0.2 (Modules jts & ccm) + also the JRS. Before with version 4.0.4, we had separate URLs for jts and ccm modules. (I use domain xxxx.int as example here) JTS: rtcjts.xxxx.int(/jts/...) CCM: rtc.xxxx.int(/ccm/...) Now with version 5.0.2, we also use now JRS to generate reports. I added JRS as friend to CCM + approved it in JTS as an inbound consumer. However, when accessing rs (https://rtc.xxxx.int/rs), I see that it redirects to JTS for logging in. (https://rtcjts.xxxx.int/jts/...) and stays on that domain even after logging on. Is there a way we can keep the domain name we currently use for CCM? |
One answer
If you already registered the JRS public URI with the JTS host name, the only way to change it back to the CCM host name is via a "server rename" (just for JRS). Do not try to force a public URI change via re-registering the application, as it will not work. Re-register the application as is and do a "server rename" and it should be good to go.
https://www-01.ibm.com/support/knowledgecenter/SSCP65_5.0.2/com.ibm.jazz.install.doc/topics/c_redeploy_server.html But you need to be aware of a known issue of the JRS server rename before doing so. http://www-01.ibm.com/support/docview.wss?uid=swg21673841 |
Comments
What is the public URI registered for JRS? You should always use the public URI even though you can access the application with other host names.
I ran through my installation document ans saw that I apparently registered JRS with the URL of JTS.
I just did following steps to see if this would fix the issue:
in jts/admin: remove registered application JRS
rerun jts/setup and register rs now with rtc.xxxx.int/rs/scr
remove previously created friend records in CCM admin & inbound consumer for JTS
created a new friend record in CCM & inbound consumer for JTS with new url.
However, when accessing JRS, it still redirecrs to the JTS url.
Is there another procedure to follow?