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Timetracking tab and timespent field showing different values in workitem query


Dnyanesh Markad (291825) | asked Aug 05 '15, 10:27 a.m.
 HI Everyone,

We are using RTC 4.0.1

We are facing the problem with timespent field and timetracking tab totals. Whenever we try to display the workitems in a query, it gives unassigned value for the timespent field inspite of time filled in timetracking tab.

We have checked the configuration in planning in process configuration for timetracking attribute and all.

Any help will be appreciated.

Regards,
Dnyanesh

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Ralph Schoon (63.2k33646) | answered Aug 05 '15, 11:27 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
See https://jazz.net/help-dev/clm/topic/com.ibm.jazz.platform.doc/topics/t_sync_timespent_timetracking_ecp.html

I can't test this, but if you run in Time Tracking mode, the time spent attribute is no longer valid (unassigned) because the entries are at the time sheet. You can switch on the synchronization, I am not sure if the attribute is tan set or is still empty and only displays the time from the time sheet entries.

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