Measure time lapsed between two states

Fran Burgos

(123●1●23●52) Jul 09 '15, 6:43 a.m.

Can I measure the time elapsed between two states? (Something which could be used for SLA measures)

When a Work Item changes its state is recorded in its history. Is there any way to recover the time when the Work Item reached a specific state for using later as calculated value (for instance, to perform the difference between two of this dates)?

Any tip about how to reach this goal?

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sam detweiler

(12.5k●6●195●201) Jul 09 '15, 8:53 a.m.

all the reporting is in the RRDI/Insight products Time In State is a standard report as I recall.

the query function in the RTC product is 'what is going on NOW'.

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Question asked: Jul 09 '15, 6:43 a.m.

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Last updated: Jul 09 '15, 8:53 a.m.

Measure time lapsed between two states

Fran Burgos

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sam detweiler

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