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question asked: Jul 09 '09, 1:10 p.m.
question was seen: 14,785 times
last updated: Jul 09 '09, 1:10 p.m.

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How to avoid RRC Server Installation issues.

0
Rosa Naranjo (2.9k●1●17●23) | asked Jul 09 '09, 1:10 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Before installing RRC Server, I suggest that the following information be reviewed which is available on the RRC Infocenter.

Installation Roadmap: https://publib.boulder.ibm.com/infocenter/rpcmpose/v7r1m0/topic/com.ibm.rational.rrc.install_upgrade.doc/topics/t_install_rpc.html

In addition, these other 2 topics cover steps that are typically overlooked by users installing and configuring a RRC Server.

Running Server Configuration Utility: https://publib.boulder.ibm.com/infocenter/rpcmpose/v7r1m0/topic/com.ibm.rational.rrc.install_upgrade.doc/topics/t_run_rrc_config.html

Post Installation Tasks: https://publib.boulder.ibm.com/infocenter/rpcmpose/v7r1m0/topic/com.ibm.rational.rrc.install_upgrade.doc/topics/t_postinst_over_product.html

The configuration utility also contains Tutorials for the various configuration setups supported by Composer. Select Help->Tutorials from the Configuration Utility Help menu and select the configuration case that best applies to you from the left pane.

9 answers

Most liked answers ↑|Newest answers|Oldest answers

0
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li yaqiang (194●2●3) | answered Jul 17 '09, 7:25 a.m.
When I install the RRC2.0 by the IM. I could not start the server by run the "server.startup.bat" file, and get the error "Could not find the JAVA_HOME"

Then I modify the "set JRE_HOME=%cd%\jre" to the "server.startup.bat" and rerun the batch file. But still get the error "Could not set the JAZZ_HOME".

How do I configure the server environment? Please give me more details steps.
0
permanent link
Rosa Naranjo (2.9k●1●17●23) | answered Jul 18 '09, 1:52 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
I am not sure why you are seeing this error.
are you running Windows or Linux? I assume Windows.

Lets try something based on the comments at the top of the server.startup.bat which indicate that JAVA_HOME environment variable must be reset in order for server startup to work correctly.

Comments from top of server.startup.bat file:
rem Unset JAVA_HOME because we really want to use the JRE that is bundled.
rem Also, Tomcat will complain if JAVA_HOME is set to a JRE instead of a JDK
rem and that should be avoided
set OLD_JAVA_HOME=%JAVA_HOME%
set JAVA_HOME=

Steps to follow
1. please undo any changes you made to the server.startup.bat such as the change to set JRE_HOME line. That line must look as follows:
set JRE_HOME=%cd%\win32\ibm-java2-i386-50\jre

2. Next, try setting a blank JAVA_HOME environment variable. In cmd window, type 'set JAVA_HOME='

3. run server.startup.bat



When I install the RRC2.0 by the IM. I could not start the server by run the "server.startup.bat" file, and get the error "Could not find the JAVA_HOME"

Then I modify the "set JRE_HOME=%cd%\jre" to the "server.startup.bat" and rerun the batch file. But still get the error "Could not set the JAZZ_HOME".

How do I configure the server environment? Please give me more details steps.
        0
        permanent link
        li yaqiang (194●2●3) | answered Jul 18 '09, 9:31 a.m.
        Thanks for your help.
        But the issue is still in. When I installed the RRC 2.0 server (IBM Rational Requirements Composer Server V 2.0.0 (2.0.0.20090717_0000)) in Windows XP, I could not find the "rrcconfig.exe" file in the Main RRC server folder.

        After I followed the steps you suggested. I got the followed error
        "C:\Program Files\IBM\RRCS\server>set JAVA_HOME=

        C:\Program Files\IBM\RRCS\server>server.startup.bat
        The JAVA_HOME environment variable is not defined correctly
        This environment variable is needed to run this program
        NB: JAVA_HOME should point to a JDK not a JRE"

        Could you please help me resolve this issue?


        I am not sure why you are seeing this error.
        are you running Windows or Linux? I assume Windows.

        Lets try something based on the comments at the top of the server.startup.bat which indicate that JAVA_HOME environment variable must be reset in order for server startup to work correctly.

        Comments from top of server.startup.bat file:
        rem Unset JAVA_HOME because we really want to use the JRE that is bundled.
        rem Also, Tomcat will complain if JAVA_HOME is set to a JRE instead of a JDK
        rem and that should be avoided
        set OLD_JAVA_HOME=%JAVA_HOME%
        set JAVA_HOME=

        Steps to follow
        1. please undo any changes you made to the server.startup.bat such as the change to set JRE_HOME line. That line must look as follows:
        set JRE_HOME=%cd%\win32\ibm-java2-i386-50\jre

        2. Next, try setting a blank JAVA_HOME environment variable. In cmd window, type 'set JAVA_HOME='

        3. run server.startup.bat



        When I install the RRC2.0 by the IM. I could not start the server by run the "server.startup.bat" file, and get the error "Could not find the JAVA_HOME"

        Then I modify the "set JRE_HOME=%cd%\jre" to the "server.startup.bat" and rerun the batch file. But still get the error "Could not set the JAZZ_HOME".

        How do I configure the server environment? Please give me more details steps.
              0
              permanent link
              Robin Bater (3.4k●4●7) | answered Jul 18 '09, 1:42 p.m.
              JAZZ DEVELOPER
              Please note that the current version of Rational Requirements Composer is V1.0.0.1
              0
              permanent link
              Rosa Naranjo (2.9k●1●17●23) | answered Jul 20 '09, 11:09 p.m.
              FORUM MODERATOR / JAZZ DEVELOPER
              It appears that you are using RRC v2.0 which is still under development. Those drivers are not available yet for Jazz.net community.

              Please use RRC v1.0.0.1 for your Requirement Definition needs.

              Thanks for your help.
              But the issue is still in. When I installed the RRC 2.0 server (IBM Rational Requirements Composer Server V 2.0.0 (2.0.0.20090717_0000)) in Windows XP, I could not find the "rrcconfig.exe" file in the Main RRC server folder.

              After I followed the steps you suggested. I got the followed error
              "C:\Program Files\IBM\RRCS\server>set JAVA_HOME=

              C:\Program Files\IBM\RRCS\server>server.startup.bat
              The JAVA_HOME environment variable is not defined correctly
              This environment variable is needed to run this program
              NB: JAVA_HOME should point to a JDK not a JRE"

              Could you please help me resolve this issue?


              I am not sure why you are seeing this error.
              are you running Windows or Linux? I assume Windows.

              Lets try something based on the comments at the top of the server.startup.bat which indicate that JAVA_HOME environment variable must be reset in order for server startup to work correctly.

              Comments from top of server.startup.bat file:
              rem Unset JAVA_HOME because we really want to use the JRE that is bundled.
              rem Also, Tomcat will complain if JAVA_HOME is set to a JRE instead of a JDK
              rem and that should be avoided
              set OLD_JAVA_HOME=%JAVA_HOME%
              set JAVA_HOME=

              Steps to follow
              1. please undo any changes you made to the server.startup.bat such as the change to set JRE_HOME line. That line must look as follows:
              set JRE_HOME=%cd%\win32\ibm-java2-i386-50\jre

              2. Next, try setting a blank JAVA_HOME environment variable. In cmd window, type 'set JAVA_HOME='

              3. run server.startup.bat



              When I install the RRC2.0 by the IM. I could not start the server by run the "server.startup.bat" file, and get the error "Could not find the JAVA_HOME"

              Then I modify the "set JRE_HOME=%cd%\jre" to the "server.startup.bat" and rerun the batch file. But still get the error "Could not set the JAZZ_HOME".

              How do I configure the server environment? Please give me more details steps.
                    0
                    permanent link
                    li yaqiang (194●2●3) | answered Jul 21 '09, 1:13 a.m.
                    Thanks for your kindly help.
                    But I am a developer of Rational Insight. We will integrate with RRC 2.0.
                    So we need to set up a RRC2.0 server environment. Please tell me where to get RRC 2.0 Server and how to configure it.

                    It appears that you are using RRC v2.0 which is still under development. Those drivers are not available yet for Jazz.net community.

                    Please use RRC v1.0.0.1 for your Requirement Definition needs.

                    Thanks for your help.
                    But the issue is still in. When I installed the RRC 2.0 server (IBM Rational Requirements Composer Server V 2.0.0 (2.0.0.20090717_0000)) in Windows XP, I could not find the "rrcconfig.exe" file in the Main RRC server folder.

                    After I followed the steps you suggested. I got the followed error
                    "C:\Program Files\IBM\RRCS\server>set JAVA_HOME=

                    C:\Program Files\IBM\RRCS\server>server.startup.bat
                    The JAVA_HOME environment variable is not defined correctly
                    This environment variable is needed to run this program
                    NB: JAVA_HOME should point to a JDK not a JRE"

                    Could you please help me resolve this issue?


                    I am not sure why you are seeing this error.
                    are you running Windows or Linux? I assume Windows.

                    Lets try something based on the comments at the top of the server.startup.bat which indicate that JAVA_HOME environment variable must be reset in order for server startup to work correctly.

                    Comments from top of server.startup.bat file:
                    rem Unset JAVA_HOME because we really want to use the JRE that is bundled.
                    rem Also, Tomcat will complain if JAVA_HOME is set to a JRE instead of a JDK
                    rem and that should be avoided
                    set OLD_JAVA_HOME=%JAVA_HOME%
                    set JAVA_HOME=

                    Steps to follow
                    1. please undo any changes you made to the server.startup.bat such as the change to set JRE_HOME line. That line must look as follows:
                    set JRE_HOME=%cd%\win32\ibm-java2-i386-50\jre

                    2. Next, try setting a blank JAVA_HOME environment variable. In cmd window, type 'set JAVA_HOME='

                    3. run server.startup.bat



                    When I install the RRC2.0 by the IM. I could not start the server by run the "server.startup.bat" file, and get the error "Could not find the JAVA_HOME"

                    Then I modify the "set JRE_HOME=%cd%\jre" to the "server.startup.bat" and rerun the batch file. But still get the error "Could not set the JAZZ_HOME".

                    How do I configure the server environment? Please give me more details steps.
                          0
                          permanent link
                          Aditya Prahalad (31●1) | answered Apr 16 '10, 9:05 a.m.
                          Validating database alias JRSDB ...

                          Validating database alias JRSXML ...

                          Trying to connect to JRS using http://localhost:9444/jazz/ ...
                          Starting DB2 server...

                          DB2 : The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

                          SQL1042C An unexpected system error occurred. SQLSTATE=58004

                          Database JRSDB already exists
                          Database JRSXML already exists
                          Dropping the JRS index table...
                          Could not connect to the database
                          The configuration tool will retry to connect to the database
                          during the server initialization process
                          SQL1032N No start database manager command was issued. SQLSTATE=57019

                          Creating data tables...
                          Cannot create JRS data tables
                          The initialization aborted with errors!
                          The operation was canceled!


                          Why is this occurring?
                          0
                          permanent link
                          Aditya Prahalad (31●1) | answered Apr 16 '10, 9:24 a.m.
                          I have the following config settings

                          JRS Server URL : https://localhost:9444/jazz/
                          JRS server installation path c:\program files\IBM\RRCS\Jazz
                          JRS Server User : ADMIN
                          JRS server password : ADMIN
                          DB2 port number : 50000
                          DB2 database alias : JRSDB
                          DB2 database drive : E:\
                          DB2 index database alias : JRSXML
                          DB2 index database drive : E:\
                          DB2 user name : db2admin
                          DB2 password : ........
                          Lof file Location: c:\temp\rrc_config.log
                          0
                          permanent link
                          Stef van Dijk (2.0k●1●7●9) | answered Apr 16 '10, 10:08 p.m.
                          FORUM MODERATOR / JAZZ DEVELOPER
                          I wonder if there isn't some sort of permissions issue to DB2 (in sufficient privileges for the user being used, expired/invalid password, etc). You might check the installation roadmap in the online help here for some ideas:

                          http://publib.boulder.ibm.com/infocenter/rpcmpose/v2r0/index.jsp?topic=/com.ibm.rational.rrc.install_upgrade.doc/topics/t_install_rpc.html

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