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Exception "CRRRS5439E The action cannot be completed because the Requirements Management server is not migrated." Jazz Win-6.0RC1

JOSE MARIA ALVAREZ (2612) | asked Jun 15 '15, 1:53 p.m.
 Dear all:

After installing the last version of the Jazz Server Platform (CLM-Web-Installer-Win-6.0RC1) and assigning the proper licenses to all aplications (QM, CCM, RM, etc.) I am not able to use the requirements management application. I have made the set up and following all steps and everything seems to work but when I access <server>/rm I am getting the next error:

2015-06-13 01:43:05,526 [          http-bio-9443-exec-8]  INFO                                    - CRJZS5658I RDF indexer for private applications has started

2015-06-13 01:43:05,620 [          http-bio-9443-exec-8]  INFO                                    - CRJZS5656I Text indexer for private applications has started

2015-06-13 01:43:05,707 [          http-bio-9443-exec-8]  INFO ing.server.core.repository. RepositoryAccessManager  - CRRRS9908I  Repository state changed from INITIALIZING to REQUIRES_MIGRATION 

2015-06-13 01:43:05,710 [          http-bio-9443-exec-8] ERROR ContextRootRedirectService  - CRRRS1007E  A problem occurred in the Requirements Management (RM) server: Entry [69e7882049662e17] exception. ServiceUnavailableException: CRRRS5439E The action cannot be completed because the Requirements Management server is not migrated.

Could you please give some hint on how to solve it? The other applications work perfectly it is just with the requirements management app,

Best regards,

3 answers

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Ralph Schoon (57.1k23642) | answered Jun 16 '15, 2:24 a.m.
You have to upgrade from the M11 to the RC1 milestone build. The milestones are only available for testing. If you attempted the upgrade, read the description in the help how to do the upgrade for the application you are looking at.
Some applications might have an online upgrade step that you have to run.

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Lonnie VanZandt (7014) | answered Jan 09 '16, 2:17 p.m.
 This occurs with Stable 6.0.1 as well. Is there a more detailed answer that can help installers diagnose why their installations may not be complete?

(I deploy CLM instances with a provisioning script that runs silent installs. Perhaps there is some outage in the repoTools responseFile ==> repoTools parametersFile where the manual script is not generating all the responses that the actual setup requires?)

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jazzuser CLM (12) | answered Nov 20, 5:00 p.m.
edited Nov 20, 5:02 p.m.

Hi Jose,
How did you get it resolved ? I have got apps running on test server but after DB refresh from PROD and running add table cmds. RM stopped working and ended with same error you had received.

atabase version: Oracle Oracle Database 11g Enterprise Edition Release - 64bit Production With the Partitioning, Automatic Storage Management, OLAP, Data Mining and Real Application Testing options
JDBC Driver version: Oracle JDBC driver

CRJAZ2284W The database performance measurement took 7383 ms. A value greater than 2500 ms is considered slow and might indicate a problem with the database.

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