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localhost - Page can't be displayed


Cynthia Bernauer (869) | asked May 09 '15, 6:32 p.m.

The local host at - https://localhost:9443/jts/admin is not displaying.  The message on the page is "This page can't be displayed."  This had worked the previous day allowing a login to RTC. Since the "previous day"  the RTC Eclipse interface and the RTC Command shell have been downloaded and installed.  The PC with the localhost has been re-booted twice.  A search for the jts.log file resulted in no file found.  Any help in resolving this issue is appreciated.

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Donald Nong (14.5k614) | answered May 11 '15, 1:38 a.m.
edited May 11 '15, 1:38 a.m.
You do understand that "localhost" means "this computer" and no other machines can access it with the name "localhost", don't you?
http://en.wikipedia.org/wiki/Localhost
In other words, on machine A, when you use "localhost", it refers to machine A. On machine B, when you use "localhost", it refers to machine B, not machine A.
If you have configured CLM using the "localhost" as the host name, you can only use it on the machine itself. To avoid that, use a proper host name.


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Alan Sampson (93749) | answered May 11 '15, 6:35 p.m.
JAZZ DEVELOPER
You say the PC on which the product was installed has been rebooted.  Have you checked that CLM was restarted on your system after the reboot?

By default, CLM is installed as a Tomcat application and must be started and stopped manually using the appropriate commands.  On windows there should be a "Start the Jazz Team Server" and "Stop the Jazz Team Server" shortcut in the "IBM Collaborative Lifecycle Management" folder in the "All Programs" menu.

As Donald mentioned in his answer; "localhost" applies to the system on which you're currently working.  If you used "localhost" as the public URI when you installed CLM you will only be able to access it form the machine on which it was installed. See this link for a discussion on how to choose a public URI for long term use:
https://jazz.net/help-dev/clm/index.jsp?topic=%2Fcom.ibm.jazz.install.doc%2Ftopics%2Fc_planning_URLs.html

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