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question asked: Apr 16 '15, 2:11 p.m.
question was seen: 3,092 times
last updated: Apr 16 '15, 2:25 p.m.

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HTTP 403 trying to "Get Started" with RDNG sandbox

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Bob Simmons (11●1●2) | asked Apr 16 '15, 2:11 p.m.
edited Apr 16 '15, 2:12 p.m.

I'm trying to stand up an RDNG sandbox and in both IE and Chrome, I'm getting an HTTP 403 immediately after clicking on the "Let's Get Started" button. 

IE just throws up; Chrome reports more detail:  Error 403: CRJAZ2612E <my userid> is not a user in the repository. Check the spelling and capitalization of the user ID. The user might need to be imported into the repository.

I'm a new jazz.net user, so is this just a timing issue?

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Mike Jaworski (1.4k●6) | answered Apr 16 '15, 2:22 p.m.
JAZZ DEVELOPER
Bob, 

This sounds like a timing issue to me. Most likely, if you've only just recently created your account, the LDAP user registry sync just hasn't picked up your account yet, so you may need to email a jazz.net administrator here in order to manually sync your user ID.

Hope this helps,
Mike
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Mike Jaworski commented Apr 16 '15, 2:25 p.m.
JAZZ DEVELOPER

 Actually, you might need to try registration@jazz.net instead of info@jazz.net.

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