Can we change state automatically in rtc after more than one approvals?
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Hi,
In a workitem, if there are many approvals added, is it possible that once all the approvals are approved then the state changes?
When I tried to enforce state change on Approved, even if one approver is approving, the state is automatically getting changed.
I want, when all the approvers approve, then state change should be triggered. Is this possible in RTC?
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Accepted answer
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Ralph Schoon (61.8k●3●36●43)
| answered Apr 01 '15, 10:14 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
You can configure Work Item Approval Tracking, where a workflow action is triggered on certain events.
![]() Shuchita Tripathi selected this answer as the correct answer
Comments Hi Ralph,
I have tried this option. But it changes the state as soon as any one out of many approver approves. I want that if all the approvers approve, only then the state change trigger. Can that be achieved?
no.. The RTC approval model here is ANY approval or rejection not ALL
I would have expected it is moved only if it is finally approved as well. I'll have to try that out. However, you can create your own behavior. The following post pretty much contains what you need:
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One other answer
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Geoffrey Clemm (30.1k●2●30●35)
| answered Apr 05 '15, 7:34 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Although you currently would need to provide your own custom adviser to perform this check, it would be reasonable to submit this as an enhancement request to the existing built-in adviser.
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