RTC can hook e-mail notifications to specific actions on the workflow?
![]() Hello, can I hook specific e-mail templates notifications to specific actions on the work flow?
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Ralph Schoon (63.3k●3●36●46)
| answered Mar 23 '15, 4:59 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
It would be possible to, for example, create a follow up action as an extension to the server, that could send notifications to users. This would be an extra functionality and use the API. I don't have an example right now, but I know that customers have created their own behavior for e-mail notification based on extensions.
These extensions can act on any data available in the work item. Rafael Rodriguez Montes selected this answer as the correct answer
Comments That sound a good idea! I will try that way, if you can share any part any example how they made I will appreciate. Thank you!! ![]() FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
All i have is here: https://rsjazz.wordpress.com/?s=participant if you follow the suggested reading, you should be able to find the e-mail service and be able to use it.
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