How can we specify two actions from the same state which goes to the same state (with different resolutions)?
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Within a single Workflow, I would like to have a single state called "Closed" with two resolutions: Done and Not Done, and I want to have 2 different Actions "Complete" and "Cancel" which go to Closed -> Done and Closed -> Not Done, respectively.
I have defined the Actions: Cancel with Target State Closed, with Resolution Not Done Complete with Target State Closed, with Resolution Done. However,in the workflow Transitions, the dropdown for the transition from In Progress to Closed only allows me to specify 1 and only 1 Action for the transition from In Progress to Closed (I need two of them). Is there a way to do this?? |
4 answers
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Another possible workaround is to make Done and Not Done two different states (instead of resolutions)
Example. Action: Complete > target state: Done Action: Cancel > target state: Not Done |
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Comments
I don't think so.. also, I don't think there is any mechanism to select the resolution (unless its the only one available?)