Sandbox Issue - Can't create sandbox

Taly Hotimsky

(271●46●57) Feb 13 '15, 6:36 a.m.

I just tried to create sandbox projects on both instances and for both I got an error which indicated I should retry the operation (meaning the projects weren't created). When retrying the operation though, I got a message indicated only one project is allowed per user, so I ended up with no sandbox at all.

How can we correct this?

0 votes

1 answer

7,204 views

0 votes

One answer

Permanent link

Miran Badzak

FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (31●2) Feb 13 '15, 9:52 a.m.

Hi Taly -- sorry to hear that you're having trouble creating projects in our cloud trial environment. What is the name of the project that you were trying to create and what is your jazz id?

0 votes

Comments

Taly Hotimsky

Feb 13 '15, 11:53 a.m.

Hi Miran. I use jazz id "htaly" and attempted to created the projects with the default suggested name "htaly's Project"

Miran Badzak

FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Feb 13 '15, 5:55 p.m.

Thanks Taly. I've let our operations team know. Hope to have an answer for your soon.

Taly Hotimsky

Feb 23 '15, 10:56 a.m.

@mbadzak - have you heard back?

Miran Badzak

FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Feb 24 '15, 9:28 a.m.

Hi Taly -- Everything looks fine with your account. Do you know which sandbox (which url) you were using to create a project? Also, can you please take a screenshot of the issue you're seeing and attach it here?

Taly Hotimsky

Mar 06 '15, 6:01 a.m.

@mbadzak I'm getting the same error on all 3 urls https://jazz.net/sandbox02/setup/web?tag= https://jazz.net/sandbox03/setup/web?tag= https://jazz.net/sandbox04/setup/web?tag= Attached the error screenshots for each instance. Even though the error message is the same ("project name already in use"), the behavior is a little bit different in each instance. Also note that I get the error no matter what name I set for my project. Sandbox 02 Sandbox 03 Sandbox 04

Miran Badzak

FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Mar 06 '15, 9:27 a.m.

Hi Taly -- unfortunately we're experiencing a bit of difficulty with all of our cloud trials. We're working hard to resolve the issue.

showing 5 of 6 show 1 more comments

Your answer

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers

Answers and Comments

Question details

troubleshooting

× 6,081

jazz.net

× 1,736

sandbox

× 56

Question asked: Feb 13 '15, 6:36 a.m.

Question was seen: 7,204 times

Last updated: Mar 06 '15, 9:27 a.m.

Sandbox Issue - Can't create sandbox

1 answer

7,204 views

0 votes

One answer

Comments

Your answer

Follow this question

Question details

Related questions