How do you get the RQM-Excel-Importer Add-In to work without Excel disabling it every time you start Excel?
I am using Excel 2010. I installed the RQMExcelImporterX64 application. I was not able to see the RQM Add-In using version 5.0, so I went back to an earlier version, 4.0.5, that I had run successfully on another laptop. I was able to get that one to work. I then installed the RQMWordImporter, and it would not start properly with the Add-In. It was in the disabled Add-Ins section, so I enabled it and made it an active Add-In and it won't start with the Add-In enabled.
Now I am getting that same error for Excel!! When I enable the Add-In, it restarts Excel and then it comes up with the message "Excel experienced a serious problem with the 'mso2rqm excel add-in' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?" If I say no, then it just shuts down Excel. If I say yes, then it allows me into Excel, but if I re-enable the add-in, then I get the same error message.
I uninstalled version 4.0.5 and installed version 5.0 and I am still getting the same error.
Any idea how to get Excel to run with this add-in and not disable it?
Comments
Hutter Donat
Feb 12 '15, 3:33 p.m.In the downloaded zip file there are a few installers. Even on a 64bit OS I just executed the install file RQMExcelImporterSetup.exe
Janet Charbonneau
Feb 12 '15, 3:40 p.m.Hi Donat,
I have tried that one already too. When I install that version, then the add-in does not show up at all in Excel, not even in the Disabled add-ins section.
Hutter Donat
Feb 12 '15, 3:44 p.m.Do you have Office 64bit installed?
Janet Charbonneau
Feb 12 '15, 3:52 p.m.Yes, I do.