RQM configuration of RTC as Defects Provider
I am using RQM beta 2 with RTC beta 2v2 ... I have followed all the steps necessary to define a local host value for my projects (both local servers) - adjusted the parameters on RTC to show my RQM URL as the whitelist and configured RQM to look at the RTC instance.
I put in the URL for RTC which then prompts for login - it continues and displays to me the list of project available on that rtc instance - just the one .. I click that instance and then get a message " RQM server can't setup the connection to RTC server, please make sure both the RTC user id and password for the connection are correct.
I'm using the default logins for both ADMIN / ADMIN ..
Any suggestions ?
Is perhaps my problem the fact that they're both on the same localhost with different ports ?
I put in the URL for RTC which then prompts for login - it continues and displays to me the list of project available on that rtc instance - just the one .. I click that instance and then get a message " RQM server can't setup the connection to RTC server, please make sure both the RTC user id and password for the connection are correct.
I'm using the default logins for both ADMIN / ADMIN ..
Any suggestions ?
Is perhaps my problem the fact that they're both on the same localhost with different ports ?
One answer
Note: This post is 5+ years old.
Please upgrade to the latest version of RQM (see https://jazz.net/downloads/rational-quality-manager/) and review the product documentation (see https://jazz.net/help-dev/clm/topic/com.ibm.help.common.jazz.calm.doc/com.ibm.help.common.jazz.calm.doc_eclipse-gentopic1.html) and jazz.net resources (see https://jazz.net/help). If your issue persists, please ask a new question (https://jazz.net/forum/questions/ask), open a defect (see https://jazz.net/mystuff/#tab=workitems), or open a PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639).
Please upgrade to the latest version of RQM (see https://jazz.net/downloads/rational-quality-manager/) and review the product documentation (see https://jazz.net/help-dev/clm/topic/com.ibm.help.common.jazz.calm.doc/com.ibm.help.common.jazz.calm.doc_eclipse-gentopic1.html) and jazz.net resources (see https://jazz.net/help). If your issue persists, please ask a new question (https://jazz.net/forum/questions/ask), open a defect (see https://jazz.net/mystuff/#tab=workitems), or open a PMR (see http://www-01.ibm.com/support/docview.wss?uid=swg21507639).