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A query displaying WIs Priority - Priority value do not display after opening a WI from the query

Shirley Jhirad (514151) | asked Feb 02 '15, 5:18 a.m.

I am using RTC 4.0.5.

I run a query on Workitems and displaying priority field.

A strange issue occurs. once i am opening a workitem from it and returning to the query, the value of priority for the specific WI i was in not displayed in the query.

Before opening the WI from the query:
Before opening the WI
After opening the WI:


In version 5 i was not able to reproduce the issue. Is this a known bug?

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Stephanie Bagot (2.1k1513) | answered Feb 04 '15, 10:27 a.m.
I am not sure if this is a known bug, but I was also unable to reproduce in 5.
Have you tested with different browsers?

Shirley Jhirad commented Feb 08 '15, 7:58 a.m.


I tested several browsers - SameĀ behavior.

Stephanie Bagot commented Feb 09 '15, 8:20 a.m.

I would recommend opening up a PMR so they can investigate as this seems to be a defect. However, since it does seem to be resolved in 5.x, it may be advisable to upgrade (unless this defect was fixed in a fix pack, but support will be able to tell you which one if it is).

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