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question asked: Jan 29 '15, 2:10 a.m.
question was seen: 2,284 times
last updated: Feb 05 '15, 7:05 a.m.

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getting error while creating new WI in RTC

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Vivek Bandhu (6●3●6) | asked Jan 29 '15, 2:10 a.m.
 Hi, 

I am getting following error while creating new WI in RTC. 

CRJAZ0215I The following record was not found in the database: com.ibm.team.process.internal.common.impl.ProjectAreaHandleImpl@39c321a9 (stateId: null, itemId: [UUID _Y68EMVQ9EeS6kZ5vLSFBGA], origin:  , immutable:  )

Can any one please help me in finding the root cause for it . 

 

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Karen Steele (1.2k●4●139●148) | answered Jan 29 '15, 7:15 a.m.
Can you confirm what version of RTC you're using and what browser you're using when you create the new WI - there are known issues in 3.0.1x version so RTC that cause a UUID error on save when using Mozilla Firefox ...

I would also ensure that you clear your browser cache or try another browser to see if the issue follows into that browser.
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Rhishikesh Patil commented Feb 05 '15, 7:05 a.m.

RTC version is 4.0.1, and there is no Browser involved as we are creating WIs using APIs

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Vivek Bandhu (6●3●6) | answered Feb 05 '15, 6:01 a.m.
 Hi , 

We are creating new WI in RTC using REST queries with Java. 
And during this we are getting above error. 

Can any one please help me in finding the root cause for it .  

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