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RTC Behavior on Archived User IDs


Irell Carloe Santos (241615) | asked Jan 21 '15, 1:53 a.m.
  If User ID is to be set from active to archived, will the tool check on any open defects/test cases assigned to her?  If yes, what will Rational Tool do if said User still have open defects/test cases -- will it still allow it to be set to archived?  If Rational will allow, will Rational  prompt or display a list of these defects and test cases and prompt User to assign it to an active user?    

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Ralph Schoon (59.0k23642) | answered Jan 21 '15, 2:25 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Jan 21 '15, 2:26 a.m.
If you archive a user, as far as I can tell, the user is just archived. It will not do anything to work items or other artifacts. It will also not prevent from archiving a user if there are objects owned by him.

 You can use the Plain Java client Libraries to e.g. query all project areas and change the owner of work items to unassigned, if you so desire.
Irell Carloe Santos selected this answer as the correct answer

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Irell Carloe Santos commented Jan 21 '15, 3:14 a.m.

Hi,

If the User still have some open defects/test cases -- will it still allow it to be set to archived?


Ralph Schoon commented Jan 21 '15, 3:22 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Yes, it will.


Ralph Schoon commented Jan 21 '15, 3:31 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

The projects and teams can still see the work item and if a resource leaves it is only sensible to run a query to assign users that should continue the work. You can also easily create a work item query that looks for all work items that are owned by an archived user.


Susan Hanson commented Jan 21 '15, 6:06 a.m.

As part of our internal "exit" process for employees either leaving our team or leaving our company, it is a manager's reponsibility to look at all unresolved work items that the leaving person is owner of and reassign as appropriate (normally to someone on the same team).

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