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JBE on CentOS fails with UnresolvedAddressException

Jason Wilson (311225) | asked Jan 13 '15, 3:57 a.m.
edited Aug 10 '15, 11:29 a.m. by Krzysztof Ka┼║mierczyk (7.4k371103)
I hope someone is able to assit.

We have installed the JBE on a CentOS Release 6.5 machine running Java 1.7.0_45.
Linux Distribution: CentOS Release 6.5 (Final)
Kernel Version:
Kernel Name: Linux
Kernel Version: 2.6.32-431.el6.i686

When running the JBE using a normal user account, the whole mechanism works correctly and no issues are encountered, in fact the builds are all working correctly.

However when we change the user for the JBE to use a dedicated build user (created on AD and has the same role (currectly) as the user where the JBE works) we get the following error message:

2015-01-13 08:15:58 [Jazz build engine] CRRTC3524W: Communication with the repository failed due to this error: CRJAZ1368E The following URL cannot be reached: https://{DNS-NAME}:443/ccm/versionCompatibility?clientVersion=5.0. The network stated that the URL is invalid. Error details: java.nio.channels.UnresolvedAddressException.

Donald Nong commented Jan 14 '15, 12:29 a.m.

Can you use the dedicated user to access the problematic URL in a browser?

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Jason Wilson (311225) | answered Feb 27 '15, 7:28 a.m.
Issues now resolved

Krzysztof Ka┼║mierczyk commented Aug 10 '15, 11:27 a.m.

Hi Jason,
Could you share with us how you have resolved the issue?

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