JTSMon5.0 crashing during 'monitor' phase
JTSMon was configured to analyse jts, ccm & qm servers.
Analysis time was restricted for 1 hour with snapshot interval being 5 mins.
JTSMon records only 2 snapshots, 1 at the beginning and the other at the end of the monitor period.
Here is the exception captured in the Runtime.log
Ending CounterServiceSequence_1:ServerMonitorSequence_3
Sequence CounterServiceSequence_1:ServerMonitorSequence_3 exception count=0
Sequence CounterServiceSequence_1 exception count=0
Sequence CounterServiceSequence_1:ServerMonitorSequence_2 exception count=0
Sequence CounterServiceSequence_1:ServerMonitorSequence_1 exception count=0
Please help.
3 answers
Also I should note that the <tempDir>/JTSMonRuntime directory has a file called Runtime.log file that records all the output and that sometimes shows exceptions or other information that can be helpful diagnosing the problem. If the jm.properties file isn't obvious, looking at that would be the next step.
Comments
Hi Dave,
Thanks for the response.
Attaching the file contents of jm.properties:
SERVER_URL_LIST=https://qa-server/jts,https://qa-server/ccm,https://qa-server/qm
SEQ_USERNAME=admin
SEQ_PASSWORD=ZO9Naf/Prljklja7dp8g==
# Defines how long a task sequence should run, either a number of iterations or
# time (number followed by m/h/d for minutes/hour/days, i.e. 5m) (default 7d (7 days))
SEQ_RUN_LENGTH_ARG=1h
# Sets the basic output directory for all log files, <temp>\JTSMonRuntime by default
PATH_OUTPUT_DIR=c:\temp\JTSMonRuntime
Hi Sangeetha - off hand I don't see the property that sets the sampling rate to 5 minute intervals. By default it will take snapshots at 1 hour intervals so with what you have it would take one to start and another after 1 hour and then quit.
Try adding this to your jm.properties file. More optional properties like this are described in the jmTemplate.properties file - we made the default jm.properties file as simple as possible but for customization, look at that other file for more information.
# Counter sampling rate in minutes (default 60 mins)
PARM_COUNTER_RATE_MINS=5
Try adding this to your jm.properties file. More optional properties like this are described in the jmTemplate.properties file - we made the default jm.properties file as simple as possible but for customization, look at that other file for more information.
# Counter sampling rate in minutes (default 60 mins)
PARM_COUNTER_RATE_MINS=5