Does RM require some configuration files to be copied over from JTS server
anoop mc (748●11●200●221)
| asked Oct 16 '14, 8:37 a.m.
retagged Oct 16 '14, 9:36 a.m. by Laura W. Hinson (161●2●6)
Hi,
As a part of CLM 406 Setup on distributed VM, We have installed JTS and configured everything using SQL server as a backend.
Now when it comes to registering applications we have registered ccm,qm and rm.
for RM we did not run the setup application from the register window.
when I tried to open the RM application - https://<hostname>:9443/rm/web
It says
Server requires configuration
hide details
ID CRRRS5730E Server requires configuration
https://<hostname>:9443/rm/setup is also not working.
Got to know that RM uses JTS database but as it is installed on a separate server should we specify/ copy some config files.
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7 answers
Hi,
In 4.0.6, I don't think the URL /rm/setup will work, since RM depends on JTS for registration and setup. In order to setup RM, you'll need to navigate through /jts/setup, make sure RM gets registered on the Register Applications page, and then proceed to Finalize Application for RM. This will set up the proper config files automatically, and associate RM with JTS in order to write to the database. Does this answer your question?
Mike
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Hi Mike,
You are correct. Initially the log folder was missing and later on I found that. Hope it might have got created during a server reboot or so.
When I searched in (E:\Program Files\IBM\JazzTeamServer406\server\logs) rm.log file for the entry - 7853edb3428c2e2d could not find the entry.
Since I have removed RM from the JTS registered list. Now when I am trying to add it back getting the error.
An error occurred while attempting to add the new application to the server.ID CRJAZ1664E
Also I don't see any new entry in the rm.log file with today date.
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I see some posts relating to the similar issue - https://jazz.net/forum/questions/96363/clm401-install-error-rm-registration-fails-with-was80-64bitdb2-64bitwin-7-64bit
I am quoting the comment once again from the post which says "I assume the \server\conf\rm\friendsconfig.rdf has already the value from your previous post, hence you can only register the RM application once."
Here in my case when I browsed to the path - could find the file - friendsconfig.rdf. where the JTS server details are there and encrypted password is also present.
Even I have also registered the RM application once and now I am trying to register it back again.
Comments Anoop,
Where are you finding these steps to try to set up and register the CLM applications? It seems like most of the steps you've listed through this forum post are wildly unsupported by the product, and I think you're just digging yourself into a deeper hole instead of actually working toward a resolution of a solid product registration. I think you'll probably find that, even if you do end up somehow registering all of the products to the same JTS, you'll have a lot more problems on your plate because you haven't followed the supported set of instructions to set up and register CLM. I would highly suggest that you contact Rational Support in order to get you back on track with a supported set of instructions. Good luck ...
Mike
Thanks Mike -- I am working with IBM Support on this issue and plan to redo the complete stuff as this is in development instance. |
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