Error in JTS after upgrading jts from 4.0.0.1 to 4.0.5
Hi all! I had jts 4.0.0.1 with MS SQL database which i upgraded according to instruction. And now i see problems in QM and in some parts of CCM, in particular when i try to load test cases (or test case executions, though test scripts and test suites are loaded fine) i get:
JVMCFRE113 unexpected EOF; class=com/ibm/team/repository/service/internal/RepositoryItemService$17, shift=0
In QM log there are a lot of messages caused by
CRJAZ0537I time-out while waiting available RdbRepositoryDataMediator
In CCM:
Error while getting the data of project area:
/com/ibm/team/repository/service/internal/QueryService$3
Any suggestion what could be a reason? During upgrade i had problems with free space and i've just copied keystore file from previous installation.
Accepted answer
Hi Igor,
It seems that there is something wrong with your war files.
Here are the steps you can perform:
If you use embedded Tomcat:
1. Stop your new CLM server
2. Remove following directories on your new server:
<CLM-installation-dir>/server/tomcat/webbaps/qm
<CLM-installation-dir>/server/tomcat/temp
<CLM-installation-dir>/server/tomcat/work/Catalina/locahost/qm
4. Restart the server and navigate to https://your-server:9443/qm/web to verify whether the issue is fixed.
If you use WAS:
check your Java version if it is supported and redeploy war file for qm again.
Let us know if that helps.
It seems that there is something wrong with your war files.
Here are the steps you can perform:
If you use embedded Tomcat:
1. Stop your new CLM server
2. Remove following directories on your new server:
<CLM-installation-dir>/server/tomcat/webbaps/qm
<CLM-installation-dir>/server/tomcat/temp
<CLM-installation-dir>/server/tomcat/work/Catalina/locahost/qm
4. Restart the server and navigate to https://your-server:9443/qm/web to verify whether the issue is fixed.
If you use WAS:
check your Java version if it is supported and redeploy war file for qm again.
Let us know if that helps.
Comments
Thx a lot! It really solved the problem. Can i repeat the same procedure for jts\ccm\rm folders just to be exactly sure this problem will no repeat?
/server/tomcat/work/Catalina/locahost/qm - there were some broken files with too long names which i couldnt' rename or delete. It's because soon after installation the free space vanished and server had 0bytes of free space on disk C.
Yep,
Go on and try the procedure for ccm. And monitor your free space regularly to make sure you won't have big issues in the future :-)
I wasn't able to save any RQM test plans and I was getting this error:
Unable to save Test Plan
Unable to load /qm/secure/service/com.ibm.rqm.common.service.IDocumentRawService status: 405
Also, I was getting this error in the ccm.log:
java.lang.ClassFormatError: JVMCFRE113 unexpected EOF; class=com/hp/hpl/jena/mem/HashCommon$NotifyEmpty$1, offset=0
*****
After renaming these files and directory to the following, via the instructions in step #2, the problem of not being able to save Test Plans was resolved.
<INSTALL_DIR>/server/tomcat/webapps
ccm.orig
qm.orig
<INSTALL_DIR>/server/tomcat
temp.old
<INSTALL_DIR>/server/tomcat/work/Catalina/localhost
ccm.orig
qm.orig
Comments
Krzysztof Kaźmierczyk
Feb 04 '14, 3:30 a.m.Hi Igor,
It is really difficult to troubleshoot that if we have only one line of error message. Could you please provide entire stack traces (with caused by sections)?
igor lyubin
Mar 13 '14, 12:52 p.m.@Krzysztof Kaźmierczyk
igor lyubin
Feb 04 '14, 3:37 a.m.Krzysztof Kaźmierczyk Thank you for response! i added stack trace in the answer below.