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question asked: Sep 29 '14, 2:39 a.m.
question was seen: 3,332 times
last updated: Sep 29 '14, 2:58 a.m.

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Cannot close metronome (and other trims) in RTC

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Amit Mittal (11●1●1) | asked Sep 29 '14, 2:39 a.m.
Hi,

I remember an old bug in RTC when installed on previous versions of Eclipse, where it was not possible to close metronome and other trims (rtc messenger etc).
But now I have RTC 4 eclipse client installed, I have not extended any existing Eclipse, its a clean install. Still I am not able to close the metronome and other trims.
My setup: RHEL 6.5, RTC 4.0.6
Comments
Arun K Sriramaiah commented Sep 29 '14, 2:53 a.m.

What is the error message are you getting ?

Could you please increase the memory on your eclipse client in eclipse.ini file and check if that works.

Share the .log information.

Amit Mittal commented Sep 29 '14, 2:58 a.m.

No error on screen, but nothing happens when I click close. Memory already at 1 G (I am using RTC only for planning, no source control)
Error from log:
Value set provider not found: com.ibm.sport.rtc.common.ComponentBrowseValueSetUtils
eclipse.buildId=unknown
java.fullversion=JRE 1.7.0 IBM J9 2.7 Linux amd64-64 Compressed References 20140707_205525 (JIT enabled, AOT enabled)
J9VM - R27_Java727_SR1_20140707_1408_B205525
JIT  - tr.r13.java_20140410_61421.07
GC   - R27_Java727_SR1_20140707_1408_B205525_CMPRSS
J9CL - 20140707_205525
BootLoader constants: OS=linux, ARCH=x86_64, WS=gtk, NL=en_IN
Framework arguments:  -product com.ibm.team.concert.product
Command-line arguments:  -os linux -ws gtk -arch x86_64 -product com.ibm.team.concert.product

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