SMTPAddressFailedException thus can't sent mail
Hello all
Shortly after having enabled e-mail I received a mail from the Team Concert Server notifying me that the trial license will expire soon. So it appears that e-mail works at least in some cases.
1. When I try to send a team invitation I get an exception (in the form of a pop-up on the client, and in the stdout log on the server):
class com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.0 <xxxx>... Not authorized
(I anonymized the mail address, the real e-mail address in the log is valid, of course).
2. When I enable the "startttls"-property I get a certificate chain error, so this doesn't work either.
3. When I right-click on a user and choose "Send Mail" I get a pop-up with this info: Error running operation 'Composing Mail' Expected scheme-specific part at index 7: mailto:
On the server, this pop-up is not reflected in any log file, so it might be a client side problem.
Any ideas on what is wrong with my setup?
RTC is 1.0.1.1 both server and client side (client is actually RSA 7.5.2).
Thanks! Martin
Shortly after having enabled e-mail I received a mail from the Team Concert Server notifying me that the trial license will expire soon. So it appears that e-mail works at least in some cases.
1. When I try to send a team invitation I get an exception (in the form of a pop-up on the client, and in the stdout log on the server):
class com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.0 <xxxx>... Not authorized
(I anonymized the mail address, the real e-mail address in the log is valid, of course).
2. When I enable the "startttls"-property I get a certificate chain error, so this doesn't work either.
3. When I right-click on a user and choose "Send Mail" I get a pop-up with this info: Error running operation 'Composing Mail' Expected scheme-specific part at index 7: mailto:
On the server, this pop-up is not reflected in any log file, so it might be a client side problem.
Any ideas on what is wrong with my setup?
RTC is 1.0.1.1 both server and client side (client is actually RSA 7.5.2).
Thanks! Martin
One answer
Hello again
To follow-up my own question: It appears that RTC puts my own e-mail address into the "from:" field if I am the cause of the e-mail being sent (e.g. if I send a team invitation).
We have a restriction on our smtp server in that machines (such as the RTC server) can only send mail "from:" a specific, named account.
In order for e-mail to work at our site, we'd need RTC tostick to the value specified in the "E-mail From Address" configuration field . "Reply-to" could be used to redirect e-mail answers to the user.
--> Is this somehow configurable?
Thanks ans regards, Martin
To follow-up my own question: It appears that RTC puts my own e-mail address into the "from:" field if I am the cause of the e-mail being sent (e.g. if I send a team invitation).
We have a restriction on our smtp server in that machines (such as the RTC server) can only send mail "from:" a specific, named account.
In order for e-mail to work at our site, we'd need RTC to
--> Is this somehow configurable?
Thanks ans regards, Martin