Insight 1.1.1.4 setup fails at Build and Deploy Reporting Components
Hi
I am trying to setup Insight 1.1.1.4 on Windows 7 with WAS 8.5 DB2 Server 10.5 - 64 bit DB2 Server runtime client 10.5 32 bit CLM 5.0 Following is the database setup ad user privileges All CLM databases, RICM and RIDW have DBADM priviledge for db2admin, rptuser and etl_user all these users are created in local OS and member of Administrator and DB2ADMIN group On the step one of the Insight setup wizard I have pointed to the DB2 JDBC files from 32bit installation Tried this setup multiple times and getting error on Deploying the EAR file to the specified application server...
The reporting components could not be deployed due to an error.
Log Entry in rrdi_setup.log reads com.ibm.rational.rrdi.setup.steps.DeployCognosToWASStepService: Entering deployCognosStep5 07/18/2014 12:43:53,248 INFO com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model 07/18/2014 12:43:53,298 INFO com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model 07/18/2014 12:43:53,917 INFO com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model 07/18/2014 12:43:53,924 INFO com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model 07/18/2014 12:43:54,068 INFO com.ibm.rational.rrdi.setup.resources.DWConnectionService : CRRRA0116I: No dw connection is found. 07/18/2014 12:43:54,337 INFO com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model 07/18/2014 12:43:54,341 INFO com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model 07/18/2014 12:43:55,156 INFO com.ibm.rational.rrdi.setup.biserver.service.WasDeploymentService : CRRRA2038I: Connect to the report server. 07/18/2014 12:44:07,316 INFO com.ibm.rational.rrdi.setup.contents.impl.SetupContentImpl : CRRRA3006E: Unable to connect to the report server with the specified URL, namespace, and credentials. 07/18/2014 12:44:07,317 ERROR com.ibm.rational.rrdi.setup.biserver.service.WasDeploymentService : Exit WasDeploymentService.executeWasCognosConfigurationStep4 with exception 07/18/2014 12:44:07,317 ERROR com.ibm.rational.rrdi.setup.steps.DeployCognosToWASStepService : com.ibm.rational.rrdi.setup.biserver.common.RRDIBIServerException: CRRRA2083E: Cannot connect to the report server. com.ibm.rational.rrdi.setup.biserver.common.RRDIBIServerException: CRRRA2083E: Cannot connect to the report server. at com.ibm.rational.rrdi.setup.biserver.service.WasDeploymentService.executeWasCognosConfigurationStep4(WasDeploymentService.java:1039) at com.ibm.rational.rrdi.setup.steps.DeployCognosToWASStepService.deployCognosStep5(DeployCognosToWASStepService.java:741) at com.ibm.rational.rrdi.setup.steps.DeployCognosToWASStepService.handleActions(DeployCognosToWASStepService.java:212) at com.ibm.rational.rrdi.setup.steps.AbstractStepService.doPost(AbstractStepService.java:222) at com.ibm.rational.rrdi.setup.steps.DeployCognosToWASStepService.doPost(DeployCognosToWASStepService.java:230) at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:176) at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120) at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:133) at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:154) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:309) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:736) 07/18/2014 12:44:07,476 INFO com.ibm.rational.rrdi.setup.steps.DeployCognosToWASStepService : com.ibm.rational.rrdi.setup.steps.DeployCognosToWASStepService: Entering deployCognosStep5 |
Accepted answer
Hello Satya,
this looks like a Websphere defect: PM60915: EAREXPANDER BREAKS THE SIGNATURE OF SIGNED JAR FILES http://www-01.ibm.com/support/docview.wss?uid=swg1PM60915 If your WAS 8.5 is the base version, you might want to upgrade it to 8.5.0.1: WebSphere Application Server V8.5 Fix Pack 1. Note: if the error persist after you upgrade WAS, you might have to delete and recreate the profile you use for Insight. Best Regards, Francesco Chiossi Satya Shukla selected this answer as the correct answer
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One other answer
Hello Satya,
"Cannot connect to the report server." error usually means there is something wrong with the Cognos application. I suggest the following:
Best Regards,
Francesco Chiossi
Comments
Satya Shukla
commented Jul 18 '14, 5:58 a.m.
Thanks Francesco for response
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