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Getting errors while saving a requirement in DNG


Prasad Bhat (133) | asked Jun 25 '14, 12:02 a.m.
Getting following errors (in the attachment) while saving a requirement in DNG.


Nothing happens after OK is pressed.

Another error is when I try to save a text requirement -



Please help.


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Prasad Bhat commented Jun 25 '14, 3:06 a.m.

Error1 - To edit this artifact, a compatible RM browser add-on plugin must be downloaded and installed.


Error2 - The artifact content is not valid RM XHTML

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Don Yang (7.1k2188121) | answered Jun 25 '14, 5:15 a.m.
For error one, I assume it is the message when you try to edit the graphic artifact. Did you get the prompt to install browser add-on? If yes, you need to install it. If you installed it and still see the same error when editing the artifact, potentially something is wrong in the installed add-on and the normal approach is to uninstall add-on then remove
the RMAddOn-xxxx folders from C:\Users\<username>\IBM and reinstall browser add-on, the uninstall and reinstall info can be found from: https://jazz.net/library/article/1088

For error two: this can be a known defect fixed in v4.0.4:
https://jazz.net/jazz03/web/projects/Requirements%20Management#action=com.ibm.team.workitem.viewWorkItem&id=74625

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