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question asked: May 13 '14, 3:53 p.m.
question was seen: 4,621 times
last updated: May 13 '14, 4:13 p.m.

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RRC Review - Email Notification

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Dana Watts (14●16●17) | asked May 13 '14, 3:53 p.m.
We are working in CLM 4.0.0.1.  When creating a review, no emails to the reviewers are being sent out.

Can someone confirm for me if this functionality should be available and if so, how to set it up?

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Benjamin Silverman (4.1k●6●10) | answered May 13 '14, 4:13 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
It should work, but you may be running in to Continuation of Foundation WI User name with comma cause error in JTS Mail service (227893) (73317).  All you should have to do is enable email notification in jts/setup or through jts/admin -> Advanced Properties.  Otherwise if that is enabled, review notifications should be working.

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