There seems to be a misconfiguration with the widget settings, please check
I have a taskboard widget of a Sprint Backlog of my project on a dashboard, the a Project (project area selected), a Plan (my sprint backlog selected) and Plan View (Taskboard selected). Every now and then I get the error "There seems to be a misconfiguration with the widget settings, please check".
Re-entering the settings does not help, but duplicating the widget shows the correct taskboard. However, when saving the dashboard, going to a another view (e.g. a work item) and returning to the dashboard, the same "There seems to be a misconfiguration" message is shown again in the duplicated widget. So I can start over again. What is wrong with the widget?
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which widget, which product, which browser?
The problem does not make much sense without further check up.
1) what version of RTC are you using?
2) Do you see the same issue against other project area with the same settings in dashboard?
3) On the problematic widget, if you select other plan view such as work breakdown? do you see the same issue? If you select different plan with same plan view taskboard, do you see the same problem?
4) when you see the error in dashboard, checking with jts.log/ccm.log and see if there is any info logged during the same timing.
Which widget: Plan view widget
I have created another sprint backlog plan, with the same settings. After putting both in plan view widgets, the old plan reproduces the problem (duplicating the widget shows the taskboard OK, but after CTRL-F5 is gives the error); the new plan is displayed OK.
That's interesting result. It would be good if you can check with jts.log and ccm.log in the timing when you see the issue.
You may also add ?debug=true before # in the URL and see if you get more info (ideally if you have firebug to start up) when the error comes up.
I have put the 2 widgets (the one with the problem and the one without the problem) next to each other on a separate dashboard tab. At this very moment they both work correctly. Who knows why...
To make it even more confusing, I have put the widget with the new plan on the original dashboard tab and now this new plan has the problem on the original dashboard tab, but not on the tab that contains both old and new plans.
So then, I created a entirely new tab with the same widgets (with the new plan that did not show the problem). It worked fine for a few days but then the same problem occurred but now with the new plan that did not show the problem before.