RTC Work Item Screen Capture problem - Unable tom install jnlp file
I have downloaded the jnlp file for the installation of the external tool for the screen capture tool but it gives an error when I try to run it. I can launch the installation telling the jnlp file to run under javaws.exe but after it fails I get this exception :
java.lang.SecurityException: Missing required Permissions manifest attribute in main jar: https://clm.jkebanking.net:9443/ccm/service/com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/capture.jar
at com.sun.deploy.security.DeployManifestChecker.verifyMainJar(Unknown Source)
at com.sun.deploy.security.DeployManifestChecker.verifyMainJar(Unknown Source)
at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)
at com.sun.javaws.Launcher.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
The window also shows this information from the launch file. Any ideas ?
<jnlp spec="1.0+" codebase="https://clm.jkebanking.net:9443/ccm/service/">
<information>
<title>Rational Team Concert Screen Capture Tool</title>
<vendor>IBM Corp.</vendor>
<description>The Rational Team Concert Screen Capture Tool allows to attach screen captures to work items.</description>
<icon kind="splash" href="com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/splash.png"/>
</information>
<security>
<all-permissions/>
</security>
<resources>
<jar href="com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/capture.jar"/>
<property name="jnlp.prop1" value="aHR0cHM6Ly9jbG0uamtlYmFua2luZy5uZXQ6OTQ0My9jY20v"/>
<property name="jnlp.prop2" value="X0N4MmJJSkFHRWVPZDhPbGgtQXE0RlE="/>
<property name="jnlp.prop8" value="OTE="/>
<property name="jnlp.prop3" value="X0UzSE5zSTUxRWVPMEJPR2ZfeWhTMXc="/>
<property name="jnlp.prop4" value="SlNFU1NJT05JRD1FRjQ1NUU0NjU5M0QyODAxRTU2NTkzN0E2RjQ4RDNGMTsgSmF6ekZvcm1BdXRoPUZvcm07IEpTRVNTSU9OSURTU089NTNBODI5OTEyRkY4NzI4RkIxMzUwMEEyNjIzQUIyNzY="/>
</resources>
<resources os="Windows" arch="x86">
<j2se version="1.6+"/>
<jar href="com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/swt-372-win32.jar"/>
</resources>
<resources os="Windows" arch="amd64">
<j2se version="1.6+"/>
<jar href="com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/swt-372-win64.jar"/>
</resources>
<resources os="Windows" arch="x86_64">
<j2se version="1.6+"/>
<jar href="com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/swt-372-win64.jar"/>
</resources>
<resources os="Linux" arch="i386">
<j2se version="1.6+"/>
<jar href="com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/swt-372-gtk32.jar"/>
</resources>
<resources os="Linux" arch="x86">
<j2se version="1.6+"/>
<jar href="com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/swt-372-gtk32.jar"/>
</resources>
<resources os="Linux" arch="amd64">
<j2se version="1.6+"/>
<jar href="com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/swt-372-gtk64.jar"/>
</resources>
<resources os="Linux" arch="x86_64">
<j2se version="1.6+"/>
<jar href="com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/swt-372-gtk64.jar"/>
</resources>
<resources os="Mac OS X" arch="x86_64">
<j2se version="1.6+" java-vm-args="-d64 -XstartOnFirstThread"/>
<jar href="com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/swt-372-cocoa64.jar"/>
</resources>
<resources os="Mac OS X" arch="i386">
<j2se version="1.6+" java-vm-args="-d32 -XstartOnFirstThread"/>
<jar href="com.ibm.team.workitem.service.internal.rest.IScreenCaptureDownloadService/swt-372-cocoa32.jar"/>
</resources>
<application-desc main-class="com.ibm.team.workitem.capture.internal.ScreenCapture"/>
</jnlp>
Accepted answer
I had this issue too -- on Win 7 x64 with Chrome 32
Here's what I did that solved it for me...
Went into Windows Control Panel
Opened up the Java control panel applet (IBM Control Panel for Java v7); and select the Security tab
Added the RTC website to the 'Exception Site List'
Then went back to RTC and it worked fine to use the attach screen shot feature -- no more permission exception problem.
hope that helps!
4 other answers
Hello Mark,
may you please tell us which version of RTC you are using?
What is your Operating System? Default Java runtime?
Which browser and version?
Did you try with another browser?
Thanks,
Eric
